For your tax return or to download the program? Turbo Tax isn't a zip file. Are you on Windows or Mac?
How to download your purchasehttps://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turb...
Access your downloads herehttps://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
How to install TurboTax CD/Download software with license codehttps://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971
