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ev4696
New Member

I don’t want TurboTax live deluxe

 
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3 Replies
CatinaT1
Expert Alumni

I don’t want TurboTax live deluxe

You can review your fees by following the instructions below.  

  1. After signing in to TurboTax, open or continue your return.
  2. Select Tax Tools on the left side of the screen and then Tools.
  3. A Tools Center box will pop up on your screen.
  4. Select the My Fees box on the right.

 

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons:

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I don’t want TurboTax live deluxe

How to remove Turbo Tax Live.  There are 2 different ways to remove Live depending on how you added it

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

I don’t want TurboTax live deluxe

I can't believe that I was not given a choice of the basic premium Turbotax and somehow ended up with the live version for an additional $80, did not use LIVE and now how to remove is DELETE all info and START AGAIN???  YOU have got to be kidding???   I am going to call in for the rest of the year every month and have them review my taxes.  I am REALLY DISAPPOINTED in Turbotax online and the shocking funneling of customers into a product they never wanted or needed so they can make additional money.  I have been doing the online version since it started, but now it is time to look somewhere else for tax support.  OR possibly a class action suit for deceptive marketing....

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