1274758
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

I accidentally threw away the 14 character activation code after installing turbotax. How can I retrieve my code from my install copy? Is it stored in the registry?

I lost my activation code and am unable to find it.

PattiF
Expert Alumni

I accidentally threw away the 14 character activation code after installing turbotax. How can I retrieve my code from my install copy? Is it stored in the registry?

People have had success solving this by calling the TurboTax phone number.

 

Contact Customer Service
5am-9pm Pacific Time
7 days a week
Contact

What is the TurboTax phone number?
Phone number

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
tenny36
New Member

I accidentally threw away the 14 character activation code after installing turbotax. How can I retrieve my code from my install copy? Is it stored in the registry?

lost my activation code

gjschwarz
New Member

I accidentally threw away the 14 character activation code after installing turbotax. How can I retrieve my code from my install copy? Is it stored in the registry?

Can you supply me with my 14 character activation code at [PII removed]

I accidentally threw away the 14 character activation code after installing turbotax. How can I retrieve my code from my install copy? Is it stored in the registry?

No you have to call in and ask for another License Code.  And please remove your email address.  This is a public user forum and the whole world can see it.  You will get spammed, scammed, etc.  And anyone can email you and say they are Turbo Tax.

 

Contact Customer Service
5am-9pm Pacific Time
7 days a week
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

eayerbe
Returning Member

I accidentally threw away the 14 character activation code after installing turbotax. How can I retrieve my code from my install copy? Is it stored in the registry?

I have the same exact issue.  I paid for the software,  installed it, filed my taxes and I just want to check the status and it is asking for the code again.   Very frustrating...

JotikaT2
Employee Tax Expert

I accidentally threw away the 14 character activation code after installing turbotax. How can I retrieve my code from my install copy? Is it stored in the registry?

Please use the following link to contact us.

 

Let the agent know what is happening and they will be able to assist you. 

 

Contact TurboTax 

 

@eayerbe

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I accidentally threw away the 14 character activation code after installing turbotax. How can I retrieve my code from my install copy? Is it stored in the registry?

I am in the middle of a return and can't access it because I lost my activation code.  I can't even access the completed returns saved as PDF's on my desktop.  Turbo tax say since I purchased from a retailer they cannot help me.  It seems crazy that I will need to purchase another 80.00 program to finish up this return.  I have the folder the CD came in but not the activation code which I tore off and probably threw away.  HELP

I accidentally threw away the 14 character activation code after installing turbotax. How can I retrieve my code from my install copy? Is it stored in the registry?

I accidently threw away my acitivation code after installing turbo tax.  How do I find out what it was?

JotikaT2
Employee Tax Expert

I accidentally threw away the 14 character activation code after installing turbotax. How can I retrieve my code from my install copy? Is it stored in the registry?

You will need to contact us for assistance with your activation code.  

 

Activation code issues

 

@owllovr

 

@nancysoots1961

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I accidentally threw away the 14 character activation code after installing turbotax. How can I retrieve my code from my install copy? Is it stored in the registry?

I can’t find my 2020 code. I have to install my turbo tax on another computer because mine got struck by lightning 

I accidentally threw away the 14 character activation code after installing turbotax. How can I retrieve my code from my install copy? Is it stored in the registry?

You can call in and ask for another code.

Contact Customer Service
5am-9pm Pacific Time
7 days a week
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

I accidentally threw away the 14 character activation code after installing turbotax. How can I retrieve my code from my install copy? Is it stored in the registry?

I have filed my taxes and I need a copy

jafo13
New Member

I accidentally threw away the 14 character activation code after installing turbotax. How can I retrieve my code from my install copy? Is it stored in the registry?

I have to access my turbo tax to complete an amended report.

I accidentally threw away the 14 character activation code after installing turbotax. How can I retrieve my code from my install copy? Is it stored in the registry?

@contador48

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

 

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

 

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbo...

 

SAVE YOUR TAX RETURN !

 

EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc. 

https://ttlc.intuit.com/questions/1900937-why-should-i-save-a-pdf-copy-of-my-return

https://ttlc.intuit.com/questions/1899779-what-s-the-difference-between-the-tax-data-file-and-the-pd...

https://ttlc.intuit.com/questions/1912466-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-...

https://ttlc.intuit.com/questions/1912533-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question