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If you're asking about depositing a check to the Turbo Prepaid VISA Card, here's a page at the Turbo Prepaid Card's website with a FAQ on making a mobile check deposit.
https://www.turboprepaidcard.com/help-faq-s#photocheck
NOTE: The Turbo Card website says "Mobile Deposit cannot be used to make your first deposit." Is this your first deposit?
If you need additional assistance, then you'll likely need to phone the Turbo Prepaid VISA Card's Customer Service number. There may be a Customer Service phone number on the back of your card. Otherwise, here's one: (888) 285-4169.
I am running into the same problem and this is what they told me:
1.You must upgrade to latest version of app.
2. You must have activated your personalized card.
3. You must agree to Electronic Communications Agreement and accept Mobile Deposit Terms and Conditions.
4. You must upload a copy of your Driver's License or State ID and Pass Identity Verification.
5. You must have received recurring payroll Direct Deposits for the last 70 days.
I am still trying to find an app to download and am looking for these "so called papers to sign. Highly irritating.
The app is Turbo Card from Google Play or App Store. The sign up instructions should be in there.
To load check to my turbo card .5'000 dallors to[phone number removed]2385
Juan hernandez
Please see this FAQ for information about depositing a check onto your Turbo Visa Debit Card. Please call for limit restrictions: (888) 285-4169.
https://www.turboprepaidcard.com/help-faq-s#photocheck
I have a check i received for payment from someone written out to me, how can i load it on my card
Please read JeanneLo's answer immediately above yours.
How to load check
@SALLYGURL If you are referring to depositing a check to your Turbo Visa Debit Card, please refer to the instructions listed here: https://turbodebitcard.intuit.com/help-faq-s#photocheck
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