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9 replies

PatriciaV
Level 15
June 5, 2019

You can re-submit your e-filed return as many times as necessary until the filing deadline in October.

However, we recommend that after three unsuccessful attempts (with the same e-file error), you print, sign, and mail your return. Some e-file issues cannot be resolved except by the IRS.

See the instructions below for TurboTax for desktop:

https://ttlc.intuit.com/replies/3401365

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Level 2
February 27, 2020

I have used this site for 5 years last year I ammended my tax return. I was rejected this year 3 times for incorrect AGI which I know was entered correctly now when I try the e file is no longer an option on this site so how do I e file using Turbo Tax after I only have the mail option?@

Level 2
April 17, 2020

I am locked out so I am rejected from the ire because I sent it to many times with the wrong agii now I have the correct on scan I fix this

Level 2
April 21, 2020

How come I was told it couldn't be correct it it was only two dependents that I had to take out because I got confused cuz the 2018 I was doing it for my stimulus money

Level 2
March 8, 2021

My electronic filing was rejected 3 times by the IRS. Each time the problem was the AGI. I got a transcript from the IRS saying there was no record of my filing by paper last year despite the IRS cashing my check for the balance and before April 15. Can I try to file a fourth time and should I now use zero as my AGI since the IRS still has not processed my 2019 tax return. Are there limits to how many times I can attempt to efile.

Level 12
March 8, 2021

@Dmullally123 You can try to e-file using 0 as your AGI. For more information, please see: What if I entered the correct AGI and I’m still getting an e-file reject?

Level 2
March 8, 2021

Thanks Ashley, I will efile again using zero as AGI as I have nothing to lose. I was worried that I might be locked out by the IRS but it does not appear that is likely. 

Level 2
March 23, 2021

Have any other Peace Corps couples had problems with their federal tax returns e-filed through Turbo Tax being rejected because IRS thought they were duplicates?  How did you solve the problem?  I can’t reach anyone in Turbo Tax, IRS, or Peace Corps for assistance.

Level 15
March 23, 2021

You can contact Turbo Tax customer support by clicking here @tjv

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Level 2
February 12, 2022

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. The agent will be able to help determine why you are receiving this particular rejection code.

What is the TurboTax phone number?

@Kbec980915


Thank you. 

Level 2
March 23, 2021

I'm kind of glad I'm not the only one getting the AGI error. I wonder what's causing to be such an issue this year.

Level 12
March 24, 2021

We understand you are having an experience with entering your AGI. Please follow the instructions in this link: (AGI Help Article). If this does not resolve your issue, what is the exact message you are getting?

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Level 2
March 25, 2021

I thought I was the only one with this issue. I even tried to get a tax transcript from the IRS website but they changed the identification process so you have to enter credit card or mortgage loan info, which I have neither of. I'm frustrated atp. 

 

Level 15
March 25, 2021

If you need to, you can also contact the IRS by following the instructions here @RoseHughes07

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Level 2
May 18, 2021

I called customer service today with this same question - and was told I only had 2 attempts at submitting. I  don't believe the "expert" knew what she was talking about.  Still unresolved.  Prior year AGI is correct according to IRS transcript, but submission is not being accepted.  There needs to be a system in place to correct this - ridiculous. 

Level 2
January 30, 2022

You can find your AGI on your last year's tax return paperwork

Level 2
February 12, 2022

I have received these codes and I don't know how to fix it: S3-F1040-020 and S3-1040-008-01. Is there anybody that can help me?  Thanks in advance.

Level 12
February 15, 2022

Assistance with fixing your return after been rejected has been provided by clicking here

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