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Level 6

Question

How many computers can a turbotax installed on using one serial number?

Forum|Forum|6 years ago
March 10, 2020
17 replies
0 views

How many computer can a turboxtax installed on using one serial number?

Each installation must have the same return? or can have different returns?

Show previous replies

sfsprock

Level 2

Can you download a copy on a Mac and on Windows? In the past if you downloaded for Mac, they told me I could not download it for windows.

Owen2ethan

Level 2

I just purchase 2021 turbox from costco and install in my desk top. Now I need to install in my laptop as I am travelling and it won't let me do it like 2020?

VolvoGirl

Level 15

@Owen2ethan Did you first install from the CD or from a download? I bought the CD from the Costco store.

If you first installed the CD it doesn't give you access to the download. You have to call in.

If you installed from the CD it seems you can not download it from online now. You can't do both CD and download. See the new info on this FAQ

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/00/26450

Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

VolvoGirl

Level 15

Here's what I did.

For 2021 I bought the CD from the Costco store (Jan 4, 2022). I have a Windows 8.1 PC and a Windows 10 laptop. This year I did the download option listed on the CD holder case. I first turned off (paused) my AntiVirus program and closed all the other programs running.

Then I went to installturbotax.com and entered my License Code. It put the download into my online account.

Then I was able to download it. And then I logged into my online account and download it the same way to my laptop. I had no problems installing on both computers.

When you see the downloads listed in your account it will say Copy Code by the License Code. Click on that. Then download the program and install it. I had to go to my Download folder and double click on the exe file to install it. After it installs it will launch the program. It will ask for the License Code to Activate it. You can paste the code you copied, do Ctrl+V.

To install on the other computer log into your account and do the same things.

Heres the CD card/holder I got with my Costco CD.

asdf17

Level 2

help desk is a waste of time. no idea what they are doing. Down loaded once, should be able to do 5 times. it won't allow me, they can't figure it out.

BrandiLO1

Level 7

You can install TurboTax on up to 5 devices. May I ask specifically what happens when you attempt to install TurboTax on another device?

jbelledge1962

Level 2

I get the following message: "Turbotax CD installer is damaged" and will not let me reinstall. My laptop crappped out and I have a new one and am trying to download Turbotax again.

Critter-3

Level 15

@jbelledge1962

Did you install from the CD the first time and now need to download the installation file instead ? If you cannot save the installation file from the old computer and move it to the new computer via a thumb drive then you will need to call TT support for assistance.

Please contact support via phone for assistance with this situation ... contact details can be found here

Rharr1953

Level 2

I am trying to install turbotax on a different pc

EbonyA

Level 13

What issues are you experiencing when attempting to do so? @Rharr1953.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Edrios3

Level 2

You can only install it on one computer , I tried and told me that the serial number was already used. You can however do more than one tax on the original program, just open the program and click on new return.

rdbolender

Level 2

I normally install a copy on my home, work, and laptop. So three computers. They're all mine and all under the same Microsoft login. Program telling me I've reached the max after an upgrade on the same computer it was previously installed on (motherboard and CPU upgrade. Basically needed to go back and compare deductions from a prior year to current over the past few to make sure I'm not missing anything. These limits really make me want to switch to something else. Software is good and I signed up to have it automatically downloadable each year. Just super frustrating to not have it when needed. Any help appreciated.