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5 replies

LeonardS
Level 14
March 8, 2020

The license code is not required to be entered when you are using the online version of TurboTax.

 

For the CD/Download version of TurboTax you will enter the License code in the  License code box on the activation screen, you will only need to enter and validate it the first time you install the program on your computer.

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VolvoGirl
Level 15
March 8, 2020

Do you mean how to download the program like if you don't have a CD drive?

 

How to install Turbo Tax if you don't have a CD drive

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/01/26450

 

Level 2
February 19, 2021

how do I download turbo 2020 tax cd package

Level 12
February 19, 2021

@Dave202058 Here is where you can go to purchase a TurboTax download: TurboTax CD/Download

Level 2
February 19, 2021

HELP!!!! I can not enter my license code all I see is a white box in the activation,  I can not call turbo tax which is what I hate the most I need to do my taxes and paid money for the CD

Level 13
February 20, 2021

@phayes1952 Try clearing your cache and deleting cookies; if the issue still persists try using a different browser altogether. Additionally, Turbo Tax support information can be found here:

 Turbo Tax Phone Number

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Level 2
January 29, 2022

ZP8NJYNQESUQXD34

DoninGA
Level 15
Level 15
January 29, 2022

@joannsangelini wrote:

ZP8NJYNQESUQXD34


Entering the license code on this user forum is not going to activate your TurboTax desktop software.

Level 2
February 22, 2022

that the question how do i go about doing it

Level 15
February 22, 2022

Please see the below TurboTax help article to assist with your blank activation window.

How do I fix blank screens during activation or in-product purchases in TurboTax Desktop for Windows?

 

If you continue to have issues please reach out to TurboTax Customer Support for assistance. 

What is the TurboTax phone number?

@j946a72

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