How do I cancel order

[marion11005]

 TTWCC247407749
Order Date: 04/04/2022

[DoninGA]

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@marion11005 wrote:

I just paid for the fed and state forms but want to cancel the order.  No returns have been sent yet because I didn't finish processing or paying the taxes owed on the returns.

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Did you read the answer directly above this post?  It relates exactly to your issue.

[Corbyn153]

I already filled out my taxes I did the same one  again and want my money back it told me to put my card details in and I did that but it bought it without giving me an option to read which one as well

[mesquitebean]

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@Corbyn153 wrote:

I already filled out my taxes I did the same one  again and want my money back it told me to put my card details in and I did that but it bought it without giving me an option to read which one as well

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This is mainly a user community forum, not a direct route to TurboTax Support.  But I'll tell you how you can reach them to discuss your issue.   Nothing account-specific is handled in this public Internet forum.

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[RoseMarieRouch]

I would like to cancel my turbo tax order for 2021 tax forms.

I was trying to get 2020 taxa form and ordered 2021 by mistake

order number QSTCB247946272

Please cancel order.

David Rouch  

[RoseMarieRouch]

Order number [removed]

Please cancel order/ I oedered wrong year

thanks

[removed]

[MoniqueLO_]

Your name and order number was removed from your post for privacy and security reasons due to this being a public forum.

We do not have access to your account in this public forum. Please feel free to contact Customer Support regarding canceling your order. 

@RoseMarieRouch

 

[Betty24]

Order number: [removed]
Order date: Apr 11, 2022
Total charges: $55.13
Payment method: VISA * 8209

[Cass0317]

For assistance with your order, please reach out to our TurboTax Customer Care Team by clicking the link below. The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below. Use the web form and type your question or a keyword.  You will get an appropriate phone number for your issue. (You will not get a phone number if you use the link outside of operating hours.) We're open daily from 5:00 AM to 9:00 PM PT.
What is the TurboTax phone number?

@Betty24

[mesquitebean]

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@ Betty24 

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Please be aware that this is a public Internet forum--a user community--not a direct route to TurboTax Support.  You should not post any personal info in this public forum.  Nothing account-specific can be handled here.

If you need to speak to TurboTax Support, here's how to reach them.  Indicate billing issue as the topic of your call.

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[bigtopcash]

I ordered # QSTCB248747308 FOR 84.80 I changed my mind and want the amount taked off my credit card

thankyou mike 

[DoninGA]

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@bigtopcash wrote:

I ordered # QSTCB248747308 FOR 84.80 I changed my mind and want the amount taked off my credit card

thankyou mike 

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Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

[IvanCeballo23]

Order number: TTWCD208873691

[DoninGA]

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@IvanCeballo23 wrote:

Order number: TTWCD208873691

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Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

[danswood]

I need to cancel my order