How do I cancel order

[DoninGA]

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@jeannemarie2 wrote:

please cancel my order as it duplicated with two separate charges pending on my bank debit card.

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You will have to contact TurboTax support for this problem.  Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[a_davis1009]

i want to cancel payment of $98.00    #TTWCB239903413

[DoninGA]

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@a_davis1009 wrote:

i want to cancel payment of $98.00    #TTWCB239903413

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You will have to contact TurboTax support for this kind issue.  Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[Louleonard]

TTDCDLA158382247

I want to cancel this order since I already have turbo tax and submitted taxes

[mesquitebean]

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@Louleonard wrote:

TTDCDLA158382247

I want to cancel this order since I already have turbo tax and submitted taxes

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How did you end up with another order?  Are you a TurboTax Advantage member with an annual subscription and ended up buying the program twice?

In any case, nothing account-specific can be handled in this user community forum.  Here's how to speak to TurboTax Support.  

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[2004syd]

My order is[PII removed] on 3/19/2022.

I need the order and efile canceled.

This is extreamly important. Today is Sat

Sydney [PII removed]

[DoninGA]

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@2004syd wrote:

My order is[PII removed] on 3/19/2022.

I need the order and efile canceled.

This is extreamly important. Today is Sat

Sydney [PII removed]

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Once a tax return has been filed it cannot be changed, canceled or retrieved

If the return is rejected you can make the necessary changes and e-file again.
If the return is accepted you will have to amend your original tax return. An amended return, Form 1040-X, can only be printed and mailed to the IRS if the original tax return was not e-filed. The IRS will take up to 16 weeks or longer to process an amended tax return.

Before starting to amend the tax return, wait for the tax refund to be received or the taxes due to be paid and processed by the IRS.

See this TurboTax support FAQ for amending a 2021 return - https://ttlc.intuit.com/community/tax-return/help/how-do-i-amend-my-2021-return/00/2544441

[jojobear60]

I'm want to know too

[DoninGA]

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@jojobear60 wrote:

I'm want to know too

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The use the answer that was posted directly above your post on this thread.

[bevburk3]

I canceled same day was to much money for what I was getting in refund. Please refund my money back. I can't afford it. Please 

[MoniqueLO_]

We do not have access to your account in this public forum. Please feel free to contact Customer Support so they can assist you. If you inquire about a refund, you will want to use the keywords billing issues when you call so you get to the right person.

@bevburk3

[jwpurdyjr-]

Please cancel my order # TTDCCDA159838524 as my MASS state return is not eligible for e-file

[Ebony A]

We do not have access to cancel any orders in this public forum; for assistance with your request, please contact support via phone @jwpurdyjr-.

[marion11005]

I just paid for the fed and state forms but want to cancel the order.  No returns have been sent yet because I didn't finish processing or paying the taxes owed on the returns.

[marion11005]

The tax preparation payment I made today-- TTWCC247407749
Order Date: 04/04/2022