How can I answer the last question before e-filing if none of the answers are correct?

[buckh7]

If I have a copy of the 2020 return in my hand then how can TurboTax say I tried and didn't successfully complete the filing?

[MichelleLO]

So that we can better assist you, can you please provide the specific message you're receiving when trying to complete your e-file?

[buckh7]

The question was "How did you file last year".  However, due to the fact that it indicated that I tried unsuccessfully to e-file with TurboTax.  I did file successfully and have the printed form  to prove it.  All of the possible answers are incorrect.   Therefore, the only way I can continue to e-file is to say I filed with some other company.

[TiffanyL]

Since you paper filed last year, you may need to enter zero for your AGI. Please see the help article posted below for assistance and please reach back out here if that does not resolve your issue:

What if I entered the correct AGI and I'm still getting an e-file reject?