Help Line

[sanjacpac]

I accidently entered the information for a 1099-LTC twice and could not figure out how to delete the duplicate. As instructed, I tried using the online help system and got a call-in code. I tried calling the help line several times and despite having and entering the required code, the annoying voice activated system would not transfer me to a live person for help; it kept asking for my e-mail address which I tried to provide. Please add an option where the caller can bypass the stupid voice-activated system, if necessary!!

Overall, I am satisfied with the product.

[LeonardS]

To delete Form 1099-LTC follow these steps:

• With TurboTax open select Tax Tools in the left panel.
• Select tools
• Select delete forms
• Select delete on the line for Form 1099-LTC
• Select  Delete Selected Form

[josegalant12]

I file my taxes return for 2021 and it kick me off after i paid. Now i cant access to them or finish the e-file for my taxes. Its already paid as well. Anyway i can reach anybody to help me would be great. 

Thanks 

[LindseyLO]

For further assistance please reach out to Customer Support by clicking here. 

[CarlsonRichardK]

Cannot enter W2 wage data in TT deluxe 2021

[EbonyA]

What issues are you experiencing when attempting to enter your W-2 data? in the interim please review the resources below:

How to import or enter W-2

Can't import W-2

@CarlsonRichardK