I accidently entered the information for a 1099-LTC twice and could not figure out how to delete the duplicate. As instructed, I tried using the online help system and got a call-in code. I tried calling the help line several times and despite having and entering the required code, the annoying voice activated system would not transfer me to a live person for help; it kept asking for my e-mail address which I tried to provide. Please add an option where the caller can bypass the stupid voice-activated system, if necessary!!
Overall, I am satisfied with the product.
