Form 8839 2021

[myomes]

I spoke with customer support today about the error on the page and after sitting on hold, I was told to try again in 2 more days. 🤷🏼‍♀️

[SantaGtz]

It is the end of business day and no form 8839 yet, please give me an update.

[SForrestLO]

It may take longer for one form or another to show up in TurboTax for multiple reasons. Our goal is to provide you with the most accurate information possible. As part of this process, we communicate often with the taxing agencies.

For up-to-date status, refer your customer to the federal and state forms-availability articles.

IRS forms availability table for TurboTax individual (personal) tax products
State forms availability table for TurboTax individual (personal) tax products

If the form becomes available sooner than currently published on that Help Article, the article will be updated to provide the new availability date.

[jbreen2010]

Can someone let me know when this is available?  Its now available in the system, but I have to check a "No" radial box on the form to be able to e-file and every time you check the box it disappears.  But can't e-file with out it.  This is a simple check box.  Can someone please email me when this is ready.  Been waiting weeks for this one form to e-file.

[Katina S]

We don't have a way to email alerts of when forms are available through this public forum, but you can save this post that has the links you can check the availability statuses. Here is the IRS's forms availability table. And, here is the forms availability table state by state.

@jbreen2010

[Majlolew]

It is still not working. It only works if I put the wrong date of birth for my daughter… otherwise it is doing what everyone is describing. We have a carryforward for up to 5 years…. SOMEONE FIX THIS

[MichelleLO]

This was a known issue that should be resolved. If the problem still persists, please reach out to Customer Support for assistance. 

What is the TurboTax phone number?

@Majlolew

[Majlolew]

I spent 2 hours with customer service and they had no clue what to do so they said to paper file it. This worked fine last year. It works if I put 2004 as her birthdate, but I cannot file it that way because her birthday is 2002. By tax law I get a carry forward for 5 years no matter her current age, as long as she was adopted prior to turning 18, which she was. THIS NEEDS TO BE FIXED!

[TishaB80]

What is the status on the error with the birth year? I’m having the same issue. 

[Majlolew]

From what I can tell it has to be a coding error in the software trying to cap the age of the adopted child… though, no matter the current age, if you adopted the child prior to them turning 18, you have rights to a carry forward claim for 5 years. This is a software issue and a turbo tax issue… all TurboTax could tell me is to mail in my tax return…

[CarissaM]

Please contact us by phone by following the instructions here @TishaB80 so we can look into this further. 

[myomes]

Spoke with a supervisor today who told me that the form that is showing online is actually a “ghost form” being used as a place holder and that’s the reason why you can’t delete the form either because it’s not really there and why you can’t complete it. The IRS has released what Turbo Tax needs but the form has not been coded properly in the system. I was told to try again in a week. We will not be notified when it’s fixed. 

[gnc1017]

I have the same problem did any of you got a solution?

[TishaB80]

My wife called in and got a case number for it. This is a known issue and it was supposed to have been fix today, but it has not been fixed. I guess I’ll have to keep waiting 😩. It sucks that I paid for a product that I can’t use in a timely manner because of no fault of my own.

[myomes]

This DOES NOT answer the question. According to your links the forms were available 2 weeks ago. They are not. We cannot file because they have yet to be coded into the system properly. It seems NO ONE can give a straight answer with regards as to when turbo tax is at least estimating that their own programming will work. You are not waiting on the IRS.