Download error 607?

[Waldo2-2]

I purchased from Costco and they show code activated

[VolvoGirl]

You probably have to call in and get another License Code.

Contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[Waldo2-2]

Still unable to download due to code 607, WHY?

[DoninGA]

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@Waldo2-2 wrote:

Still unable to download due to code 607, WHY?

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TurobTax support FAQ for error 607 - https://ttlc.intuit.com/community/tax-topics/help/error-code-607-license-information-not-found-for-t...

For further assistance contact TurboTax support - https://support.turbotax.intuit.com/contact/

[vkp1389]

I am having the same issue. I bought Turbotax from Costco and I am entering the correct code from the CD Cover. Not sure what to do?

[EbonyL122824]

This error occurs when the activation code is not entered in correctly or the code is invalid. You can see the TurboTax FAQ here for more information.

[ZAIDA123]

WHAT HAPPEND IF I BOUGHT TURBO TAX ON OFFICE DEPOT AND INSTALLED AND ACTIVATED 2-3 WEEKS AGO WIHTOUT PROBLEM AND NOW WHEN I TRY TO USED ASK ME FOR ACTIVATION ENTER A LICENSE CODE A GIVE A ERROR 607 ???

[Cass0317]

@ZAIDA123 If you are entering the correct activation code and still getting the 607 Error, please see the TurboTax FAQ below for instructions:

TurboTax 2019 and TurboTax 2020 requests license activation at every launch

If the above instructions do not work and you continue to receive this error please reach out to our TurboTax Customer Care Team. 

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below. Use the web form and type your question or a keyword.  You will get an appropriate phone number for your issue. (You will not get a phone number if you use the link outside of operating hours.) We're open daily from 5:00 AM to 9:00 PM PT.

• What is the TurboTax phone number?

[jtolliver1]

ERROR CODE 607

[AkinaLO]

Please refer to @Cass0317's comment above regarding the 607 error. 

TurboTax 2019 and TurboTax 2020 requests license activation at every launch

[D5529W]

I've put in license code numerous times and it is not valid.

[D5529W]

What is  your phone # so I can rectify this problem

[D5529W]

How do I find the correct License Code cause this code doesn't work?

[ErnieS0]

@D5529W See My code doesn't work.

[Sheez1]

I purchased turbotax from Costco and I was emailed the ver. code to get started after downloading 2021 program. It is not taking my key that was sent. I have been struggling JUST to try and get into your

program I already paid for. I get the message that I did not file 2020 taxes and do I want to.

I already did this I am just trying to get this years taxes going and I am already so fed up with this

program.

The funny thing is, it is not any easier than if I had never used it because I cannot get going.

Please call me and get me started someday........I have wasted my time today.