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Donald Nail
New Member

Download error 607?

When attempting to enter my license code some letters come up behind the previous letter instead of in front of!  Shows error code of 607.  I have tried to re enter this code at least 15 times even with another person watching me?

1 Best answer

Accepted Solutions
GabiU
Level 15

Download error 607?

Error Code 607 means the code you are entering is not valid. If you purchased the product from our website, you'll be able to find your License Code in your account. See screenshot. 

 

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View solution in original post

34 Replies
GabiU
Level 15

Download error 607?

Error Code 607 means the code you are entering is not valid. If you purchased the product from our website, you'll be able to find your License Code in your account. See screenshot. 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
drshickle
New Member

Download error 607?

purchased on Ebay-downloaded-installed-updated

then activation code [product key removed] not valid

chubbs840
New Member

Download error 607?

I have loaded the code they sent me, but it still comes up with the error code 607

22willijam
New Member

Download error 607?

That is wrong in my case the Installation key I have is not the same as the key the download section is asking for. The installation key is 21 digits long and is xxx xxxx xxx xxxx xxx xxxx

 

Please provide a correct answer.

 

Thanks

charles1hodge
Returning Member

Download error 607?

Can't find conformation code. Please resend. 

charles1hodge
Returning Member

Download error 607?

Please resend screenshot

charles1hodge
Returning Member

Download error 607?

Resend screenshot with conformation code. 

VolvoGirl
Level 15

Download error 607?

UPDATE for anyone finding this post.  See this article for steps to fix activation requests and error 607

https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-requests-license-activation-at-every...  

keithesimons
Returning Member

Download error 607?

I have the correct license code but I still get error 607.

DoninGA
Level 15

Download error 607?


@keithesimons wrote:

I have the correct license code but I still get error 607.


TurobTax support FAQ for error 607 - https://ttlc.intuit.com/community/tax-topics/help/error-code-607-license-information-not-found-for-t...

 

For further assistance contact TurboTax support - https://support.turbotax.intuit.com/contact/

jfgerald
Returning Member

Download error 607?

I have installed the code several time and always get error code 607. I have tried online and with office depot software.  Do you have an answer that works??  Jerome F*** [PII removed]

MichelleLO
Employee TurboTax Specialist

Download error 607?

@jfgerald  Please reach out to TurboTax Customer Support for assistance with troubleshooting the issue you are experiencing.

 

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jfgerald
Returning Member

Download error 607?

After a few days trying to enter the security code was finally accepted by the software.  Turbotax is now working fine. Thank you. jfgerald

Waldo2-2
Returning Member

Download error 607?

what is the answer

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