Corrupted tax file
I am extremely frustrated to the point that I may try another tax program next year. I purchase the Deluxe CD every year. I have used TurboTax for years, but for the past three years and including this year 2022, one file is corrupted every single year. I do the taxes for my best friend who is blind on TurboTax. For three years now, every time I save her file and try to reopen it, I get a tax file corrupted message. I did her taxes for 2022, and luckily I had saved the pdf so I can print documents. I was able to file her federal return as well and saved the file, but the file like all the others was corrupted immediately upon saving it. Since I have had this problem for three years in a row for her tax file, I tried reopening her tax file and low and behold, it would not open. The file was corrupted again. TurboTax: this should not happen and you should have a solution for this! Can you please explain why this continues to happen with her particular return every single year. What could be causing this as I am tired of having to start a new return every year for her instead of having all of her data transferred in each year which makes things so much easier? I would appreciate a solution and an understanding as to why this continues to happen?????
