Contact Telephone number

[Anonymous_]

Use the link below during regular business hours.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[lamaru]

Need to discuss IRS Letter

[Anonymous_]

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@lamaru wrote:

Need to discuss IRS Letter

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Visit the TurboTax Audit Support Center (link below).

https://support.turbotax.intuit.com/irs-notice/audit-support/

[johnstonrobertp]

Reference rejected 2019 return.  Apparently the federal Adjusted Gross Income for my 2018 filling was not recognized.  The amount shown on my Federal Tax return is reported as $128,153.00.  I had an earlier queryref this return,  but  I could not get around to it due to the impending 2019 filing deadline.

[VolvoGirl]

You need your 2018 AGI to efile 2019. The AGI is on 2018 1040 line 7. If you filed a Joint return you use the same AGI for each spouse.

How to find the AGI.
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

If it rejects.....

When did you file 2018? If it was late in the year try putting in zero for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

If your spouse died during 2019 there is a problem efiling and you will have to mail your return

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...