You'll need to sign in or create an account to connect with an expert.
@user17735274188 Hi, this is not a chat line but a message board. Post a full question and wait for someone to reply. This is a public forum with mainly other users answering.
Here in the TurboTax Community, other users, superusers and Intuit Experts answer user questions posted in this forum. If you post a question, others will see it and eventually someone will answer.
If you are trying to reach TurboTax Support, see here for details.
Good afternoon, my name is Chris and I had an appointment with a TurboTax representative, but they never called me. I've been trying to get in contact with a live agent, but no luck. I just need some more assistance since I'm 1099 as an independent contractor for 2025 and just wanted some help as well getting the promotion before It ends.
This is the wrong forum to request a callback. However, this is the right forum to guide you on how to complete your return, which may be quicker than waiting for a phone call. We can message back and forth in this thread to assist you in completing your return without preparing the return for you. Let's get you started, and then you can ask questions as you go along.
We will start by having you enter your business profile and then progress by reporting your 1099. This will get your feet wet and get you ready for the next set of questions.
TurboTax will ask:
3. Once the business profile is done, you should have a summary page for your business. Look for Business Income or income. Select it and you will see the various types of 1099's. Choose the appropriate category for the 1099 and start reporting your income.
If you purchased the Home and Business version the menu path has a slight variation except go to Business>Business income and Expenses to begin the entry.
Reach back if you have additional questions while waiting for that phone call. As i said, this may work out better for you.
I sent my taxes in e-file with turbo tax I need to talk to a rep to change my email on my account
@Elvis8086 See this for how to update your TurboTax account - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-status/update-turbotax-account-i...
I would like my 35 dollars refunded on my account when I filed my taxes with you. Here's why...ok so normally my father a tax professional normally does my taxes and I did mine by myself this year because he hasn't been in the best of health.
I know enough about taxes that I'm not totally tax stupid. I followed all the guidelines you gave on the site and mailed my taxes. Well the information that was asked of me to add for my HSA to produce the form 8889 had all the wrong numbers and when it got to the IRS they flagged me to correct the information. Heres the problem I had to wait 3 weeks for a letter from them and than had to have my poor old father help me correct the errors. I followed exactly where you asked me to input information and it came out wrong. So now I had plans for that return and it's delayed and I'm waiting now to see if they will process the return with what I sent to them with my father's guidance.
So I ask you to review your app and maybe add more details about how to enter this information correctly. I would like my 35 dollars refunded for this hassle considering an HSA isn't very difficult to enter now that I've sat down and talked with my father.
This was a pain in the butt.
This is mainly a user community forum--not a direct route to TurboTax Support. No one here can help with any account-specific billing issue. You would need to phone TurboTax Support to discuss your issue. When the "robot" asks for your issue, just say something like"speak to a representative for billing issue."
TurboTax Support
Hours 5AM-9PM Pacific, 7 days/week
I am trying to enter information for 2025 and I keep getting section being updated and unavailable. When will this be resolved?
@user17748937334 Update your desktop software.
Click on Online at the top of the desktop program screen. Click on Check for Updates.
If your software is current and you have a Windows OS, then manually update your software.
See this for a manual update - https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...
Hello, My tax expert was supposed to call me at 11:30am today to file my taxes and they never called. I don’t want to lose the $150 prep fee. What happened?
@ wendydotson wrote:Hello, My tax expert was supposed to call me at 11:30am today to file my taxes and they never called. I don’t want to lose the $150 prep fee. What happened?
Sorry that happened, but no one here in the user community can explain or help with it. Are you able to set up another appointment? Or phone TurboTax and enlist their help.
IMHO, they "shouldn't" charge you if you can't even connect to your Tax Expert, but I don't work for TurboTax.
Hours are 5AM-9PM Pacific, 7 days/week
Hi - i am unable to see my previous year tax information here
@mohsinahad You may have more than one TurboTax account. See this for how to view all of your TurboTax accounts - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...
To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents. Click on the Year and Click on Download/print return (PDF)
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
Go to this IRS website for free transcripts of a federal tax return - https://www.irs.gov/individuals/get-transcript
For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
tt_user_ts
New Member
simpsonalexus93
New Member
loeswijnstekers
New Member
user17752304371
New Member
djgarrissr
New Member