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Chat with a rep

@user17735274188   Hi,  this is not a chat line but a message board.   Post a full question and wait for someone to reply.  This is a public forum with mainly other users answering.

MonikaK1
Employee Tax Expert

Chat with a rep

Here in the TurboTax Community, other users, superusers and Intuit Experts answer user questions posted in this forum. If you post a question, others will see it and eventually someone will answer.

 

If you are trying to reach TurboTax Support, see here for details.

 

@user17735274188 

 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"
Chcoxjr03
New Member

Chat with a rep

Good afternoon, my name is Chris and I had an appointment with a TurboTax representative, but they never called me. I've been trying to get in contact with a live agent, but no luck. I just need some more assistance since I'm 1099 as an independent contractor for 2025 and just wanted some help as well getting the promotion before It ends.

DaveF1006
Employee Tax Expert

Chat with a rep

This is the wrong forum to request a callback.  However, this is the right forum to guide you on how to complete your return, which may be quicker than waiting for a phone call.  We can message back and forth in this thread to assist you in completing your return without preparing the return for you. Let's get you started, and then you can ask questions as you go along.   

 

We will start by having you enter your business profile and then progress by reporting your 1099. This will get your feet wet and get you ready for the next set of questions. 

 

If working in TurboTax Online

  1. Select Wages & Income. 
  2. Scroll to Self‑Employment.
  3. Select Start or Edit/Add next to Self‑employment income and expenses (Schedule C).

2. Create or confirm your business profile

 

TurboTax will ask:

 

  1. What type of work you do 
  2. Your business name (optional)
  3. Business code
  4. Then it will ask a series of questions to complete your profile. there is one question that asks if you issued any 1099's to anyone. This is usually a no-answer unless you did issue a 1099.

3. Once the business profile is done, you should have a summary page for your business. Look for Business Income or income. Select it and you will see the various types of 1099's.  Choose the appropriate category for the 1099 and start reporting your income.

 

If you purchased the Home and Business version the menu path has a slight variation except go to Business>Business income and Expenses to begin the entry.

 

Reach back if you have additional questions while waiting for that phone call.  As i said, this may work out better for you.

 

 

 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"
Elvis8086
New Member

Chat with a rep

I sent my taxes in e-file with turbo tax I need to talk to a rep to change my email on my account

Chat with a rep

would like my 35 dollars refunded on my account when I filed my taxes with you.  Here's why...ok so normally my father a tax professional normally does my taxes and I did mine by myself this year because he hasn't been in the best of health.

I know enough about taxes that I'm not totally tax stupid.  I followed all the guidelines you gave on the site and mailed my taxes.  Well the information that was asked of me to add for my HSA to produce the form 8889 had all the wrong numbers and when it got to the IRS they flagged me to correct the information.  Heres the problem I had to wait 3 weeks for a letter from them and than had to have my poor old father help me correct the errors.   I followed exactly where you asked me to input information and it came out wrong.  So now I had plans for that return and it's delayed and I'm waiting now to see if they will process the return with what I sent to them with my father's guidance.

So I ask you to review your app and maybe add more details about how to enter this information correctly.  I would like my 35 dollars refunded for this hassle considering an HSA isn't very difficult to enter now that I've sat down and talked with my father.

This was a pain in the butt.

Chat with a rep

@user17745437013 

This is mainly a user community forum--not a direct route to TurboTax Support.  No one here can help with any account-specific billing issue.  You would need to phone TurboTax Support to discuss your issue.   When the "robot" asks for your issue, just say something like"speak to a representative for billing issue."

 

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