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kaybarba
Level 1

Cannot load 2020 TurboTax Delux

Received message to download my 2020 tax form but am unable to do it.  It only shows tax forms through 2019
15 Replies
MichelleLO
Intuit Alumni

Cannot load 2020 TurboTax Delux

Would you please clarify your question? Did you purchase the TurboTax CD/Download version and are trying to install it? 

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James Kennedy 6241
Level 1

Cannot load 2020 TurboTax Delux

We purchased Turbo Tax deluxe from Sam's Club but the disc won't load into the computer Help

James Kennedy 6241
Level 1

Cannot load 2020 TurboTax Delux

Thanks

AkinaLO
Intuit Alumni

Cannot load 2020 TurboTax Delux

Please review the following articles to learn how to activate your software.

How do I activate TurboTax Live purchased through ...

 

This article is for CD/Download.

Activating TurboTax CD/Download software

 

 

 

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Rjung
New Member

Cannot load 2020 TurboTax Delux

Hi,

Not able to load both software. 

I tried all the listed solutions and still can't load.

Ray

AshleyLO
Intuit Alumni

Cannot load 2020 TurboTax Delux

@Rjung since you have tried the methods above and have not had any success, please reach out to our customer service representatives for support. Here's how you can reach someone: TurboTax contact

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theopyne
New Member

Cannot load 2020 TurboTax Delux

Yes

EbonyL122824
Intuit Alumni

Cannot load 2020 TurboTax Delux

@theopyne Can you clarify what you are wanting to do so that we can better assist you.

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Dave202058
Returning Member

Cannot load 2020 TurboTax Delux

I purchased turbo tax cd download

EbonyA
Intuit Alumni

Cannot load 2020 TurboTax Delux

Here are some download troubleshooting FAQ's for reference:

 

Turbo Tax Download Troubleshooting

 

Turbo Tax MAC download issues

 

Additionally the Turbo Tax Online minimum system requirements can be found here and the CD/Download system requirements here

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vsm90lja
New Member

Cannot load 2020 TurboTax Delux

tells me that I don't have requirements

zemoney
Level 1

Cannot load 2020 TurboTax Delux

when loading turbotax dist (hoome &  business) it does not ask for the license code. but it load up and will not do any except reload each time i try to launch or go to work  on my 2020 taxes

zemoney
Level 1

Cannot load 2020 TurboTax Delux

I purchased a CD

zemoney
Level 1

Cannot load 2020 TurboTax Delux

when i load the cd in my computer it run and load up with out asking for the license code. when i try open the program to use it, it will reinstall instead of opening so i can post my information.

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