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Level 2
February 6, 2023
Question

Can't update TurboTax 2022 for Windows. I get error code 1603?

  • February 6, 2023
  • 2 replies
  • 0 views
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2 replies

SForrestLO
Level 11
February 6, 2023

Please see this Turbo Tax help article for assistance with this error. 

Error 1603: "A fatal error occurred during installation or updating"


 

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Level 2
February 11, 2023

This didn't help. I still can't update the program. I'm going to try and reinstall it, if that doesn't work I'll buy a different software package from another company. And I've used Turbo Tax and Quicken for over 20 years. This shouldn't be this hard, no one to call to help. Terrible.

Level 2
March 29, 2023

still not working

Level 2
April 12, 2023

This does not work for me.  It acts like it is downloading but then I get this error:

"Failed to install update.  Microsoft Installer Error: 1603  Fatal error during installation.  (Released 4/6/23) Program update.

 

I have turned off any firewalls and such and tried each time to enter the app, which I have already processed my sons' returns on and now I cannot even enter the app on my computer because it goes through trying to update and then fails.  This is sooo frustrating.  I have used TT for at least 10 years to complete taxes and this year has been the most difficult.  

 

If I uninstall, will my previously filed tax returns for my son disappear?