2019 State Tax Won't Load

Forum|Forum|2 years ago
July 13, 2023
1 reply
0 views

I bought 2019 Home & Business Desktop for Windows from a local store in 2020 when it became available and installed it and downloaded my state forms. I filed the returns. It is now 2023 and I am responding to an IRS audit. I've reloaded the CD software. When I start up 2019 Home & Business It forces me to try to download the state forms.

When I try to download the state forms it drops completely out of the program. I can't load my filed 2019 but I can start a new one if I don't try to download the state form. I get error: 190.

How do I either fix the problem or stop the program from requiring that I download the state forms which cause the program to stop?

I need to access my IRS returns for an audit and this is vey frustrating.

TurboTax Home & Biz Windows

VolvoGirl

Level 15

What do you mean ....it drops completely out of the program? You do need to start a new return so you can download the state program. Then open your return.

After you get the program reinstalled the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW). Enter some basic information, then go to the state tab and download the state program. Then try to open your existing return, go to FILE - OPEN

Error 190 for state
https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbotax-desktop/00/26443

MikeH17Author

Level 2

When I start a new return it won't allow the state form to download. Could it be that since this is 2023 they no longer allow 2019 state forms to download?

I just created a new fake return, filled out the basic informtion, entered some Sched C income and clicked on State and the program bombs, blows up, ceases to work, gives a blank screen and returns to my Desktop.

VolvoGirl

Level 15

They are still selling and supporting 2019 until Oct. So you should be able to download the state. Did you try updating the program first? Go up to Online-Check for Updates. And you might need to update Windows. Maybe see if the state is listed in your online account.

How to download your purchase
https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turbotax-com/00/26075

How to update the CD/Download Desktop program
https://ttlc.intuit.com/community/installing/help/how-do-i-update-turbotax-cd-download/00/26038

If you can’t update your Windows Turbo Tax program try doing a Manually update
https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business/00/26041

And see Troubleshooting Installation…..
https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-on-windows/00/25718