I bought 2019 Home & Business Desktop for Windows from a local store in 2020 when it became available and installed it and downloaded my state forms. I filed the returns. It is now 2023 and I am responding to an IRS audit. I've reloaded the CD software. When I start up 2019 Home & Business It forces me to try to download the state forms.
When I try to download the state forms it drops completely out of the program. I can't load my filed 2019 but I can start a new one if I don't try to download the state form. I get error: 190.
How do I either fix the problem or stop the program from requiring that I download the state forms which cause the program to stop?
I need to access my IRS returns for an audit and this is vey frustrating.
