I pay for the QB Self Employed TT Self Employed bundle. I went to start my 2021 return, and it shows that TT Self Employed is $98 rather than $0. How do I fix this?

[taxquestions1029]

Trying to figure out how I can ensure the $0 federal filing is applied to my account.

[Critter-3]

Your accounts must be connected for this to work. This means you log into QuickBooks Self-Employed and either TurboTax Self-Employed or TurboTax Live Self-Employed with the same sign in credentials.

https://ttlc.intuit.com/community/entering-importing/help/how-do-i-send-my-quickbooks-self-employed-...

Please contact support via phone for assistance with this if you need more help; contact details can be found here

[taxquestions1029]

Thanks for the quick reply, @Critter-3 ! My accounts are connected and I'm logging in with the same username/password as I use to access both QB SE and TT SE. However, it's still showing me that TT SE will have a cost associated with it.

I called support this morning, and they were not able to provide any helpful information, unfortunately.

[Critter-3]

If this is still an issue when you can access the FILE tab step 1  later then call them again.  

[Critter-3]

See if you get an answer from the QB site ... use the chat function ...  https://quickbooks.intuit.com/self-employed/pricing/

[taxquestions1029]

Unfortunatley, I still have not been able to resolve this. I'm interacting with a QB employee I believe on the QB community forum, so let's see if that helps.

[VolvoGirl]

Have you seen any of these?  Maybe one will help.

How to get your free Turbo Tax Self Employed version from the QuickBooks Self Employed version

https://ttlc.intuit.com/community/entering-importing/help/how-do-i-access-turbotax-self-employed-whe...

If your QuickBooks Self Employed data didn't show up in Turbo Tax.  Go to the QuickBooks help.  See this article

https://quickbooks.intuit.com/learn-support/en-us/sync-data/my-quickbooks-self-employed-data-didn-t-...

Here’s the QuickBooks Support Page.  Probably says the same things but maybe in a different way

https://community.intuit.com/articles/1761834-export-your-data-to-turbotax-self-employed