I’m being asked for a verification code. But it’s not giving me an option to locate the code. What do I do?

[anna941]

To dump your turbo tax info, just don't send it in.  Since they don't charge until you do, just give up on TurboTax.   Even the chat thing doesn't work -  they need a webmaster to help people like us who get into jams.  There are several other programs out there - like H&R Block.  That's where I'm headed.

[KathrynG3]

TurboTax can be reached by calling: (800) 446 - 8848. For more information about ways to contact TurboTax, see: What is the TurboTax phone number? Otherwise, see: How do I connect with a tax expert in TurboTax Live?

For more help, see: What if I'm having trouble with my filing verification code?

I can’t find my license code

My code doesn't work

What is a service code? related to getting a discount for TurboTax Online fees.

@ann941

[rymjohnsen1]

I need to give you a new telephone number

[xmasbaby0]

@rymjohnsen1

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...

[Larry1868]

I'm being asked for a character ID # to start using my software, but I cannot find one to use. My software was downloaded by somebody else. I'm lost and need help as soon as possible. Please

[Critter-3]

@Larry1868 

Did you buy a CD or a download ?   The activation code was included in the CD sleeve or with the download receipt  email.   Or are you trying to use someone else's  program ? 

[Larryfunk]

Everytime TurboTax asks me for verification code it is sent to my phone. But I receive nothing. I want it to send to my email address.

[DoninGA]

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@Larryfunk wrote:

Everytime TurboTax asks me for verification code it is sent to my phone. But I receive nothing. I want it to send to my email address.

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See this TurboTax support FAQ for the verification code - https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

As stated in the FAQ -

Why can't I get this code on my phone?

We're required by the IRS to verify your email before you e-file.