I keep getting error code 630 every time I try to use my activation code.

[philliesfan75]

Whenever I rename TY20 folder, and restart, it just creates a new TY20 folder.  

[ineverstop]

Add me to the list of users getting the same error.  I tried @billygeee suggestion but it didn't work for me either.  And unfortunately, I wasn't as lucky as others that had success on a different computer.  My download on a second computer returned the same results. I hate to waste time with customer support, but I need a resolution.

[Zingo]

I can't believe that Intuit Turbotax has not fixed this issue with their software yet. Their support is clueless, which therefore includes the whole Intuit corporation. I will not be buying Turbo Tax for the 2023 year and will be going with H&R Block. It makes one wonder if Intuit Turbo Tax can't fix this issue which has been going on for years, how accurate are the taxes one does using their product? 

When I ran into this problem, one must delete all indications of turbo tax including any hidden files in their Users, AppData, Roaming. You must remove all previous years, so make sure you back up your taxes on a thumb drive or another external drive. After doing this, reload Turbo Tax and It will create a new folder in Roaming, Intuit Turbo tax and hopefully let one use there license code to set up the program. Once set up, you can open you saved file from the external hard drive or thumb drive. Again, good luck and screw Intuit Turbo tax from not getting this issue fixed. Terrible company with terrible support. All support is contacted out and we users never get to speak to anyone with any actual knowledge of this problem. I sure bet the corporate execs get a nice bonus, but they have a very crappy product!!

[philliesfan75]

I've concluded that Intuit has simply stopped verifying the 2020 product.   I bought another copy of deluxe to see if there was something wrong with my computer.   Installed it on another laptop -- still same error.

I bought another copy of 2020 Premiere to see if maybe that would work.  Still same error.  I'm out so much money -- oh well.  Lesson learned.

[dteijido]

Any idea how I would do the same on a Mac

[Zingo]

I have no idea, but would suggest removing any mention of TurboTax anywhere on the mac hard drive and try reloading. I am guessing you are getting the dreaded code 630 also. What a poor product Intuit Turbotax is!

[philliesfan75]

It won't help.  I installed it on a brand new laptop without any Intuit products and got the same error code.

I'm guessing it's the servers on Intuits end that won't validate the license key.

[dteijido]

I thought about that as well, so I disconnected from the Internet before saying activate and I still got the same error. Would have thought I would have received a different error if I could not reach the license server. Almost seems the product is coded with a kill date

[philliesfan75]

well that kinda makes sense right?  The error is that the software can't validate with a server, whether it's because no internet connection or the server doesn't work.

All in all, it's ridiculous that the company stopped supporting a piece of software that's only 3 years old.

[TammiJarboe1605]

I'm trying to install 2019 software on a new computer and I keep getting an error code 630.  Please help.  

[CatinaT1]

Check that you're entering the code exactly as it appears on your CD insert or copy and paste it directly from your Downloads. 
 
If you receive an error code with a message saying, “All available activations for that code have been used,” that means your code has already been used the maximum number of times, and therefore can’t be used to install the software on another computer. TurboTax can be installed on up to five computers using the same license code.  
 
If you receive either one of these errors, wait a few minutes and re-enter your license code. 
 
Error code 603: All the available activations for that code have been used. 
 
If you’re still having trouble with your code, Contact us. 
This FAQ will provide you with the steps to contact an agent.  

[VolvoGirl]

@TammiJarboe1605   You can't install or reinstall 2019 anymore.  They only support the last 3 years and recently took off 2019 when they moved 2022 to the past year section.  And 2019 was the first  year they started  using the License Code to activate the program.  You can't activate it now.  It will fail.  

Some people at the end of this thread found how to bypass the activation for 2019
https://ttlc.intuit.com/community/taxes/discussion/re-there-was-an-error-with-validating-your-licens...

[kkmrhktax]

I built a Windows PC and I'm loading older version of TurboTax on the new PC.  Successfully loaded 2020, 2021, 2022, and 2023.  Loaded 2019 and received error code 630 after entering the activation code. Will 2019 and older versions not activate?  Is it due to 2019 and older versions not supported?

[DoninGA]

---

@kkmrhktax wrote:

I built a Windows PC and I'm loading older version of TurboTax on the new PC.  Successfully loaded 2020, 2021, 2022, and 2023.  Loaded 2019 and received error code 630 after entering the activation code. Will 2019 and older versions not activate?  Is it due to 2019 and older versions not supported?

---

The activation codes were first used with the 2019 tax return.  TurboTax no longer supports tax year 2019 so you will not be able to install the 2019 software.

It is possible but not likely that you could install the TurboTax software for tax years 2018 and earlier since they did not require an activation code.  However, since TurboTax does not support tax years prior to 2020 you may have a problem.

[Deldolfan]

This is beyond frustrating.  I had a copy to TT 2019 H&B on my old computer.  Transferred the file to my new one.  Asked for a license code which I couldn't find. Ended up buying a new program.  Downloaded and installed.  Updated then entered the License code and got the error 630. Tried  a number of things to no avail.  Saw your solution but am confused with your description.  So found the TY19 file and renamed it TY2022.  Restarted TT and got the the activation screen again and the same thing happened.  According to your direction, should I rename to20TY2024? and exactly how does that solve the issue or am I missing something here? Please help!