I have tried to fix my return that was rejected because of my AIG, but the amount on my 2019 Tax Return is the amount that was rejected. what do I do now?

[jdmamon2797]

The amount on my 2019 Tax Return is $27,261, and that is the amount that the IRS is rejecting. I have tried to return and just mail it, but is not giving me that option?

[ErnieS0]

You can get an online transcript from the IRS to see what 2019 AGI they have on file for you.

First check to make sure you filed a 2019 return and that it was accepted. Click on Tax Home on the left and go down to Your tax returns & documents. Click on 2019. It should say accepted. If it does not, enter $0 as your AGI and print and mail your 2020 return.

A transcript shows most line items including the adjusted gross income (AGI) from your original Form 1040. It doesn't show changes made after you filed your original return. This transcript is only available for the current tax year and returns processed during the prior three years.

You can obtain an IRS transcript at Welcome to Get Transcript.

To change to file by mail click on How do I switch from "E-File" to "File by Mail" in TurboTax Online?

[VolvoGirl]

When did you file 2019? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...