I downloaded my turbo tax but now it’s asking for a 16 digit license code. Where do I find that?

carlos-rosado · ‎January 23, 2021

DJS · ‎January 23, 2021

That would be in the order confirmation email that you received.

Order confirmation

Thank you for your order,
Name

<[endif]-->

Order number: SFDCCA142100686
Order date: Dec 15, 2020
Total charges: $0.00

Look at the order information, and you'll see it there.

Order information

Qty	Item	Amount
1	TURBOTAX HOME AND BUSINESS TAX YEAR 2020 WIN DOWNLOAD License Code: code is here	$0.00

Answers are correct to the best of my ability but do not constitute legal or tax advice.
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dpancake48 · ‎January 27, 2021

I lost the 16 digit code for my software

SForrestLO · ‎January 27, 2021

Please see this FAQ for more information.

License code activation

If this does not work, you can speak with a phone agent.

This FAQ will provide you the steps to contact an agent.

Contact an agent

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Glenn Goodale · ‎February 7, 2021

Can not find my 16 digit license code!!

DoninGA · ‎February 7, 2021

@Glenn Goodale wrote:

Can not find my 16 digit license code!!

See this TurboTax support FAQ for a license code - https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

tomwhatley2 · ‎March 10, 2021

Is Fidelity complicit in this nonsense? Coincidental that the free download of Premier no longer available?

TerukoL · ‎March 11, 2021

@tomwhatley2 Are you not able to import your 1099 from Fidelity?

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lhardner · ‎June 9, 2021

Please help me find my 16 digit license code.

DoninGA · ‎June 9, 2021

@lhardner wrote:

Please help me find my 16 digit license code.

See this TurboTax support FAQ for a license code - https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

VolvoGirl · ‎June 9, 2021

Where is the License Code?

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

Jerry Dahl · ‎September 6, 2022

I downloaded my turbo tax but now it’s asking for a 16 digit license code. Where do I find that?

VolvoGirl · ‎September 6, 2022

Where is the License Code?

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

carub105 · ‎March 4, 2025

down loaded turbotax and lost the 16 didget code. what do i do?

xmasbaby0 · ‎March 4, 2025

To find your license code:

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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I downloaded my turbo tax but now it’s asking for a 16 digit license code. Where do I find that?