Or are you asking about transferring 2022 from Online into the 2023 Desktop program? Oh, and on Windows when you start a new return there is now a button to Continue from Online which will make you log into the Online account. So try that.
If you used the online version last year and need to transfer your info to this year's Desktop version there are 2 ways depending on what you have.
1. If you saved the actual .tax2022 file (not just the pdf file) to your computer before online was shut down in Oct. then start a new return and the very first thing you do is Transfer from .tax file. You can only transfer at the very beginning. You should be able to download the .tax file from Online. See this to download the .tax data file, the second section - I need my tax data file so I can amend. Then the last section If you still want to download your .tax file
https://ttlc.intuit.com/community/saving/help/how-do-i-save-my-turbotax-online-return-as-a-tax-data-...
2. If you didn't save the .tax file to your computer or lost it, there is a way to do it by starting a new current return in the Online version, transfer to that and then continue in the desktop version. You won't have to pay for Online.
First transfer into the Online version
https://ttlc.intuit.com/community/entering-importing/help/how-do-i-transfer-last-year-s-return-into-...
Then to switch to the Desktop program
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...
Here's how to transfer last year's return to Windows Desktop program
https://ttlc.intuit.com/community/entering-importing/help/transfer-last-year-s-return-to-turbotax-fo...
How to transfer into Turbo Tax for Mac
https://ttlc.intuit.com/community/tax-data-file/help/how-do-i-transfer-last-year-s-return-into-the-t...
