How can deactivate or remove my turbo tax account.

[LeonardS]

You can not deactivate or remove your TurboTax account.  However, if you wish to abandon your TurboTax Account then you can delete all your data using the Clear & Start Over function.

This link to the TurboTax help page How do I clear and start over in TurboTax Online? has information that you may find useful.

[Anonymous]

I want to file free not with paying$80.00

[Anonymous]

Am i under free filing now

[JeanneLO]

Your tax situation my require the upgraded version. You can downgrade your version with our clear and start over feature but you won't be able to do this if you've already submitted payment or deducted the TurboTax fee from your refund. Please see this TurboTax FAQ for more information:

https://ttlc.intuit.com/community/downgrading/help/can-i-downgrade-to-a-lower-priced-version-of-turb...

Please see this product comparison that explains the right TurboTax product for each tax situation.

[Anonymous]

I see the response from Intuit employees is *crickets*. Yeah, that's about what I thought.

[DoninGA]

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@Anonymous wrote:

I see the response from Intuit employees is *crickets*. Yeah, that's about what I thought.

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A Response for What exactly?  There are several unrelated posts in this thread.

[Anonymous]

sadly hitting "reply" to my previous post did not quote it. So I'll repeat it:

"So if I use another service for three consecutive tax returns, TurboTax will agree to delete my account and all associated records? Or is this merely an excuse for data-invasive practices?

Relatedly, I have found it impossible to delete my Turbo account. Is there a federal data retention requirement to justify the obstacles to wiping information about my credit cards and student loans from other Intuit apps? "

[DoninGA]

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@Anonymous wrote:

sadly hitting "reply" to my previous post did not quote it. So I'll repeat it:

"So if I use another service for three consecutive tax returns, TurboTax will agree to delete my account and all associated records? Or is this merely an excuse for data-invasive practices?

Relatedly, I have found it impossible to delete my Turbo account. Is there a federal data retention requirement to justify the obstacles to wiping information about my credit cards and student loans from other Intuit apps? "

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I could repeat the policy for TurboTax accounts as stated in the very beginning of this thread, but that probably would not suffice.

If you want the policy for deletion and/or retention of tax or credit card data you will need to contact TurboTax support.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

[Fairygirl24]

I don't want to use it anymore 

[Vrusso165]

No matter which tab i'm under, there's no Tax Tools in the left menu bar when I click it. I need to clear the return I started but I cannoy find Tax Tools ANYWHERE.

[DoninGA]

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@Vrusso165 wrote:

No matter which tab i'm under, there's no Tax Tools in the left menu bar when I click it. I need to clear the return I started but I cannoy find Tax Tools ANYWHERE.

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If you are actually signed onto your 2019 online tax return where you can enter tax data on the return, then you have your screen minimized so that the left side column is not visible showing the various links.  Click on the 3 horizontal bars at the top left of the online program screen to open the left side column.

[Misselenax]

I please need to delete my account

[Linda c mckee]

I'm filing married separate not divorced yet and keep asking for spouses social security number I don't have it I had not problem last year course I ended up owing irs but this year I get back which irs will keep on what I owe

[ReginaM]

As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, you can erase your return in TurboTax Online.

1. Sign in and select a topic to continue your return.
2. On the next screen, from the left-side menu, select Tax Tools, and then Clear & Start Over (select the menu icon in the upper-left corner if you don't see this menu).
3. Answer Yes in the pop-up to confirm.

[Katerina m]

I want to cancel my texs