@Anonymous wrote:
sadly hitting "reply" to my previous post did not quote it. So I'll repeat it:
"So if I use another service for three consecutive tax returns, TurboTax will agree to delete my account and all associated records? Or is this merely an excuse for data-invasive practices?
Relatedly, I have found it impossible to delete my Turbo account. Is there a federal data retention requirement to justify the obstacles to wiping information about my credit cards and student loans from other Intuit apps? "
I could repeat the policy for TurboTax accounts as stated in the very beginning of this thread, but that probably would not suffice.
If you want the policy for deletion and/or retention of tax or credit card data you will need to contact TurboTax support.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Or use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)
