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ReginaM
Expert Alumni

How can deactivate or remove my turbo tax account.

As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, you can erase your return in TurboTax Online.

  1. Sign in and select a topic to continue your return.
  2. On the next screen, from the left-side menu, select Tax Tools, and then Clear & Start Over (select the menu icon in the upper-left corner if you don't see this menu).
  3. Answer Yes in the pop-up to confirm.

 

 

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How can deactivate or remove my turbo tax account.

I agree with you 100%. That’s why I took my business elsewhere when I found out it’s NOT free to file with them. They are misleading and just all around liars. In fact, I saw on Facebook a law firm that is sueing turbo tax for misleading and charging customers when they state their services are free. Just sad.

Anonymous
Not applicable

How can deactivate or remove my turbo tax account.

delete my account 

How can deactivate or remove my turbo tax account.

I want to delete my account 

LeonardS
Expert Alumni

How can deactivate or remove my turbo tax account.

Once a TurboTax account is created, it cannot be deleted. However, you can simply abandon it. If you'd like to clear any data that you may have entered into the program, you can use the "Clear and Start Over".  To delete all your tax information from TurboTax follow these steps. 

  • If you haven't already done so, sign in to your TurboTax account and select the Take me to my return button. 

  • On the welcome back screen, in the left-side menu, select Tax Tools, and then Clear & Start Over (select the menu icon in the upper-left corner if you don't see this menu).  

  • Answer Yes in the pop-up to confirm. 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Anonymous
Not applicable

How can deactivate or remove my turbo tax account.

Sweet—my critical reply was deleted. You're failures.  

Just for this, I will badmouth Intuit/TurboTax every chance I get. Everywhere. Forever. 

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