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rpar95
Returning Member

Efile keeps getting rejected but information AGI and pin is correct

 
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Accepted Solutions

Efile keeps getting rejected but information AGI and pin is correct

Why did your return reject?  What is the reject code?  If it was for the AGI....

 

ENTER 0 FOR AGI. The IRS took a long time last year to process 2021 returns so the AGI didn't get entered in time.  Especially if you mailed it.  That works for most people. See,
https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

How to correct the AGI in the Online version
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.

View solution in original post

4 Replies
RenataS
New Member

Efile keeps getting rejected but information AGI and pin is correct

get you IRS transcript here to make sure you have correct last year AGI

https://www.irs.gov/individuals/get-transcript

starcorre
New Member

Efile keeps getting rejected but information AGI and pin is correct

HOW THE HELL DO I CONTACT YOU no e-mail the phone number runs you in a circle an you get no where you should be called no help tax, I want to talk to someone alive on the phone your site does nothing to help in any way. I NEED HELP 4 TIMES now rejected over dumb crap. my phone at home is [phone number removed] cell [phone number removed]

 

Efile keeps getting rejected but information AGI and pin is correct

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

Efile keeps getting rejected but information AGI and pin is correct

Why did your return reject?  What is the reject code?  If it was for the AGI....

 

ENTER 0 FOR AGI. The IRS took a long time last year to process 2021 returns so the AGI didn't get entered in time.  Especially if you mailed it.  That works for most people. See,
https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

How to correct the AGI in the Online version
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.

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