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tom56flan
New Member

Can you unlock this account?

unlock my account please

Katina S
Intuit Alumni

Can you unlock this account?

We are unable to unlock your Turbo Tax account in this public forum. You can use the forgot User ID or password help and recover your account.

 

If that doesn't work, please contact us so we can further assist you.

 

@tom56flan

Can you unlock this account?

is there someone to help me unlock this account. 

Can you unlock this account?

i need help unlocking my account. can you guide me in the right direction?

 

LindseyLO
Intuit Alumni

Can you unlock this account?

Assistance with an account recovery request has been provided by click here

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Can you unlock this account?

I am a returning member but entered wrong password. Can't get into my account

 

Can you unlock this account?

@rogersjanet

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

 

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
ericlyon
New Member

Can you unlock this account?

I reset my password and I've been locked out for 7 hours.  It said to try again in 15 minutes.  I need to download information from my brokerage account.  So please tell me why I  can't login here, but I can't through the turbo tax program?  What do I need to do?

ChondelLO
Intuit Alumni

Can you unlock this account?

For steps on how to recover your TurboTax account please visit the Help Article below. Please click here for Customer Support. @ericlyon

 

Account Recovery Request

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Can you unlock this account?

Hell no my account needs unlocked

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