Can I download the program instead of using the CD. The product states I have the option of downloading the software to my computer. How do I download it from the site?

[userglm0613]

What do I need to do to download the program. The packaging states I need to agree to the user agreement. Where is it?

[SForrestLO]

If you purchased the CD/Download, it will be saved in your account. This FAQ will show you how to access it. 

You can access your download from any computer.  Access download

[bnworster]

I followed the directions. but it says i have already used the code, which i did to start the CD version.

I wand to also load it on my laptop which does not have a CD drive. how can i do this?

[TerukoL]

You can download your software directly from TurboTax.

1. Go to InstallTurboTax.com.
2. Set up a TurboTax account if you don't already have one. If you do, sign in. (If you don’t remember your credentials, you can walk through our Account Recovery page to see if you already have an account.)
3. Enter your license code in the pop up window.
   • It’s a 16-character combination of letters and numbers (XXXX-XXXX-XXXX-XXXX) that can be found on your CD box insert, envelope, or packing slip. (Note: The 2019 product has a 14-character code that looks like this: XXXX-XXXXX-XXXXX)
4. Select your operating system, and select Get Download.
5. Download your software and install.
   • When you get to the Your product is installed, now let's activate it screen, enter your license code in the License code box, and select Continue to complete installation.

If you need help installing, we can help with Windows and Mac.

Please click the following links to learn more:

How do I download the software I purchased at TurboTax.com?

I bought the CD, but my computer doesn't have a CD drive

[Bethmimi1645]

I installed Premier on my desktop using the CD, but the computer was having issues, so I uninstalled the Turbo Tax 2021. I wanted to download it on my laptop because it doesn't have a hard drive. It helps me I have another account in use whenever I enter the product key.  I purchased my copy from Amazon.com.  

[VolvoGirl]

If you installed from the CD it seems you can not download it from online now.  You can't do both CD and download.   See the info on this FAQ

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

So you need to call in to get the download pushed to your account.

Or try copying the CD to a usb flash drive.  See SteamTrains post here

https://ttlc.intuit.com/community/taxes/discussion/why-can-t-i-install-turbotax-on-my-laptop-via-dow...