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If you purchased the CD/Download, it will be saved in your account. This FAQ will show you how to access it.
You can access your download from any computer. Access download
I followed the directions. but it says i have already used the code, which i did to start the CD version.
I wand to also load it on my laptop which does not have a CD drive. how can i do this?
You can download your software directly from TurboTax.
If you need help installing, we can help with Windows and Mac.
Please click the following links to learn more:
How do I download the software I purchased at TurboTax.com?
I bought the CD, but my computer doesn't have a CD drive
I installed Premier on my desktop using the CD, but the computer was having issues, so I uninstalled the Turbo Tax 2021. I wanted to download it on my laptop because it doesn't have a hard drive. It helps me I have another account in use whenever I enter the product key. I purchased my copy from Amazon.com.
If you installed from the CD it seems you can not download it from online now. You can't do both CD and download. See the info on this FAQ
So you need to call in to get the download pushed to your account.
Or try copying the CD to a usb flash drive. See SteamTrains post here
Hi,
I bought my CD from Amazon not on TurboTax so it's not listed in my account. I don't want to load it from the CD I bought. I want to download it like it says I can on the product labeling. How do I do that please?
thanks.
Use the download method instead of the CD. It has more advantages over CD. Then you can also download it another computer. Once you install the CD you can't install it again like if you need to reinstall the program or install on a different computer.
There should be a card in the CD case on on the CD envelope that says how to download it and you will need the 14 or 16 digit code from it to enter.
How to download Turbo Tax instead of using the CD
And see this. How to install with a License Code
https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971
Can I download the program instead of using the CD. The product states I have the option of downloading the software to my computer. How do I download it from the site?
I answered that above. Scroll up.
There was no pop up window when I went to my account to download turbo tax
If you are having trouble downloading TurboTax Desktop, please see these steps:
If your wireless connection is interrupted or isn't working, you won't be able to successfully download, update, or e-file with TurboTax. Accordingly, we recommend using a wired, broadband connection with your TurboTax CD/Download software.
If you are not using wireless or the above steps didn't help:
Please see this help article for more information and links.
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