Turbo Tax doesn't allow me to enter my property tax in 2024

[AmyC]

Once the property tax is entered in the mortgage section, the property tax button is not allowing additional information. You can either:

• add all of the property tax together and put it in the mortgage interest section or
• delete it from the mortgage section and enter it under property tax.

[michaelruns26.2]

Unrelated to last reply, but when I first used the Worksheet, I was unable to enter any "cents" amount at all. Then, the "tens" would go in, but not the "ones". ($99.6 which program rounded to $99.60). I was then able to enter the "ones" (final result $99.60). I could have rounded on my own, but that's my compulsiveness . . .

[mushingirl]

I have the exact problem. 

 Turbotax deluxe version.  Deductibles section.  Property Taxes.   

I have land property taxes to itemize.  It appears as if the 1098 form was auto generated but the details are wrong.   I can't get to the details to look at it or even modify.   I noticed in the 2023 version the tool did the same thing. 

How do we get to the details?  Need an answer please.

[leafnose]

So this workaround does take me to the appropriate spot to enter Property Tax deductions.

The box has a "0" which is grayed out.

While I can probably override that and enter amounts, I am reluctant.

The issue is more about the Intuit's Software engineers getting their program updated and under control for the "Step by Step" feature.

On the bright side, there are still a number of forms in my return that still need to be updated by the Intuit / IRS and, of course, there a couple of institutions that have not completed their official tax documents so I can move forward. 

There's time for this to get resolved for a few us.

[BBtaxman]

The 1/22/2024 Turbotax update did not address the property tax unavailability issue.  It would seem that a fix would be a priority as it is a key part of the deductions module!

[AmyC]

You can either:

• add all of the property tax together and put it in the mortgage interest section or
• delete it from the mortgage section and enter it under property tax.

@BBtaxman 

[sgbeaven1]

I tried the suggestion repeated below and it did not work.    I have Turbo Tax Home and Business 2024.

I even deleted the 1098 all-together and tried to enter only Property Tax under the Property Tax section (e.g. what you would do if you had a fully paid off house)  and that also resulted in the same problem.

The program goes into a loop back to the Deductions page when clicking to enter more info on property tax page (endless loop...  likely caused by improper conditional statements in the software)

I tried this suggestion...  

"You can either:

• add all of the property tax together and put it in the mortgage interest section or
• delete it from the mortgage section and enter it under property tax.

@BBtaxman "

[taxes4Vito]

It is my understanding Real Estate Taxes need to be on line 5a. Property taxes do not include real estate tax. I'm not an expert but have used Turbo Tax a lot of years and not having this error fixed is annoying.

[ussdortch]

Nice workaround DoninGA...thank you very much!

[MonikaK1]

Some TurboTax Desktop customers who have both mortgage and non-mortgage property taxes paid that they need to report, may experience an issue when entering 1098 first, and non-mortgage property taxes paid afterward in Credits and Deductions. 

We’re currently working to resolve this issue. If you’d like to receive progress updates, sign up at this help article.

@mcampbellcrockett @sgbeaven1 @taxes4Vito @ussdortch 

[Nickbkeenan]

Thanks for update. Note that the issue described is not what I am facing. 

[jksakaguchi]

It is 1/26/2025. I am using Turbo Tax Premier for a personal tax return.  I own only US properties and I am still getting the exact same loop whenever I try to edit my 2024 real estate property payments.  First time I have ever had this problem with Turbo Tax in over 20 years.

[SteamTrain]

@mcampbellcrockett 

@ussdortch @jksakaguchi @Nickbkeenan @BBtaxman 

Yeah, I got that too.

I think I figured it out, at least how to get it to work properly in the interview...at least it did for me on Windows system.

(Discovered by accident, BUT the software fix to prevent the problem in the first place, is still needed though).

__________________________
If you used that Property Tax entry field last year, and if you used a Supporting Details (SD ) sheet for putting it in last year, then the SD sheet transferred (empty) into this year's forms...AND...the SD sheet is somehow blocking the "interview" for the Property Taxes entry, to transition to the proper entry page.

_______________

My fix:

1) Switch to Forms Mode.

2) Open the Tax and Interest Deduction Worksheet

3) There should be a zero on line 2a of that worksheet....double-click on it.

4) Delete the worksheet by hitting the big red X

5) Either enter you Property taxes on that line....or...return to the interview and enter your property taxes using the interview ..as you normally would..should be OK now.

_____________________

I found that if I re-introduced a new SD sheet for that line...the interview still proceeded as it normally should. So deleting the transferred-in SD sheet from 2023 was the main fix. and starting a new SD sheet doesn't re-introduce the problem.

[marilynsanta]

Same problem here.  I click the Edit icon and it kicks me out to the step by step summary section ofr Deductions and Credits.  I will wait to make the forced edit, hoping for a real solution.

[CatinaT1]

Here is an FAQ: 

Why can I not enter my property taxes paid?