Refund is less and comes from "TPG PRODUCTS SBTPG LLC"

[Nnhyme]

My refund was also LESS than $2,000!!! This is ridiculous. And I don’t have any offsets or children! Idk what is going on…8?3 been using TurboTax for 7years and have NEVER had any issues. Who the hell is TPG products??!!! No one is answering the phone, no I haven’t seen any letters in the mail from the IRS. I NEED answers AND MY MONEY!! 

[NCperson]

@Nnhyme  - if you have no children, look at Line 30 of Form 1040.

if you received your 3rd stimulus last March - May, 2021, then Line 30 should be zero! That is probably the issue.  THe IRS adjusted Line 30 back to zero so that the refund is now less.  

You can't receive both the 3rd stimulus AND the recovery credit on Line 30 - it's one or the other. 

[rise22]

If we all seemingly followed TurboTax throughout our process, then there is something really wrong - and it lies with TT, not the people filling in the blanks - since there are THOUSANDS of people who used TT.

[NCperson]

@rise22 - the IRS did no favors...... it sent out letters confirming what was received for the 3rd stimulus, but what they made very confusing is if you are married, there were TWO letters - one sent to each spouse - and each letter reflected HALF the money.  Unless you added the two letters together (and maybe one spouse didn't realize the other spouse received a letter), the number entered into TT was incorrect.

Why is that TT's issue? 

[CrankyMammy]

My refund was $2497 short.   I'm willing to join a class action suit 

[sylwill1108]

I am filing a law suit for the fraud.  Taking my half of my tax refund money....Guess I'm not the only one who is short lots of money that has  been stolen from them through this agency.    I will not use TURBO Tax going forward.  Unbelievable that times are hard and we've been scammed.  You will not get away with this.  It will be a class action suit on Turbo tax and the TPG Products SBTPG LLC.

[sylwill1108]

Yes please do.

[Nnhyme]

And what about those who looked at there records who didn’t get a stimulus check or who don’t  have kids. I checked before I did and filled it out. I know for sure about the stimulus because I didn’t get not one of them 

[SweetieJean]

No one stole your money.  TT does not even receive your tax refund.  And when the IRS makes an adjustment, it does not notify TT or TPG.  But it may be due to the Recovery Rebate (stimulus) or Child Tax Credit, for which many taxpayers (not just TT customers) have been making mistakes.  You will be getting a letter in the mail from the IRS in 2-4 weeks, so watch for it.

IRS updates frequently asked questions to assist those claiming the 2021 Recovery Rebate Credit

FS-2022-28, IRS updates Tax Year 2021/Filing Season 2022 Child Tax Credit Frequently Asked Questions...

[bharpur183]

My refund is almost $8500 short from what Turbotax showed when when filing taxes.NOt sure what's going go as its a huge amount that is short.MIght need to stop using turbotax going forward 

[DoninGA]

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@bharpur183 wrote:

My refund is almost $8500 short from what Turbotax showed when when filing taxes.NOt sure what's going go as its a huge amount that is short.MIght need to stop using turbotax going forward 

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Does the IRS website indicate that you were sent less than what was reported on your federal tax return Form 1040 Line 34? - https://www.irs.gov/refunds

If so, how much less?

[bharpur183]

https://www.irs.gov/refunds gives no reason why the refund was so less. 
Line 34 on 1040 shows the amount that turbotax showed when taxes were filed.

[DoninGA]

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@bharpur183 wrote:

https://www.irs.gov/refunds gives no reason why the refund was so less. 
Line 34 on 1040 shows the amount that turbotax showed when taxes were filed.

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But does the IRS website indicate that the tax refund that was sent is the exact same amount as is shown on your tax return or is it less?  And if less how much less?

[Vonmoney100]

Where is my Refund

[xmasbaby0]

@Vonmoney100

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...