How can I fix my 1040/1040SR charitable contributions to an acceptable value? I am putting 300 in 10b, and TurboTax keeps say it's an unacceptable value.

[falco060]

Unfortunately none of these suggestions resolved the issue. Here is a screenshot of what I am running into. I have standard deduction selected and no matter what amount I put in the charitable donation box it gives me an error that it's too large. My husband and I donated a total of $510 so I put in the max of $300 and that gave me the too large error. I tried $299 just to see and still get the error. I cannot move past this as it will not let me file without it corrected. 

[WendyN2]

I apologize for coming into this conversation so late, but..... $250 is the maximum you can deduct without filling out additional forms because it is the maximum allowable now with the change in SD amounts allocated to all. 

[falco060]

Thanks for your response Wendy! I just tried adjusting to $250 and I am still getting the error that the number is too large. Any other thoughts?

[xkountz]

the same error is happening to me. I don't do my taxes online. how do I fix it?

[DaveF1006]

It depends.  Are you claiming the standard deduction and trying to claim the $300 charitable contribution deduction. If so, don't enter directly on line 10B of the 1040.

1. Go to federal>deductions and credits>scroll and continue through the screens.
2. Continue through until you reach a screen that indicates that the standard deduction is right for you.
3. The very next screen will be entitled any Charitable Cash Contributions. Here you can record your $300 amount.

[cneral1221]

Hi Dave,

Sadly, it's been a few weeks now, and none of these suggestions work. I followed your instructions chose $300 as our amount contributed on top of the standard deduction back at the federal deductions and credits section, and I'm still not allowed to file my taxes because of this bug. I've attached a screenshot of my version of part 10. Do you see anything wrong? Or am I just waiting for TurboTax to fix this?

[MaryM428]

1. Click Deductions and Credits
2. Go through the screens until you come to Wrap Up Tax Breaks
   If the standard deduction is chosen you will see a screen that asks Any Charitable Contributions?
3. Make sure that $300 or correct amount  is filled in and then click Continue
4. Click Lets Keep Going

The "trick" is to get it to go through the charitable deductions again and then TurboTax understand that you are taking a standard deduction and qualify for the $300 charitable cash deduction.

[cneral1221]

Hi Mary,

This still isn't working. I've gone through your way, and TurboTax will not let me file. It keeps saying 300 is too large for cash charitable. This must be an error on TurboTax's side, right? Is there a way to alert TurboTax of the software bug? It won't accept the value it says it will accept.

[DaveF1006]

Remove the 300 and leave the field blank to see if that removes the error. Then reenter the number. You also may need to clear your cookies and cache. Make sure your return is saved in your TurboTax account and then sign out. Clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try entering the information again. 

If you still continue to have the same problem, please click the link to contact TurboTax customer support. This will connect you to live support and they will be able to assist you.

[Edited 03-07-2021|12:17 AM PST]

[Fetchinator7]

For me the "gotcha" here is that you can't just enter a number like $300 in that field, you have to enter at least that much in itemized donations. So under Federal > Deductions & Credits > Charitable Donations > Start Or the Edit/Add button at the top if you're already entered some. Once you're over the the $300 threshold (or however much you've donated) you can enter $300 (or however much) for donations like you would normally.

[zichichv]

The solution(s) you offer do NOT work!  Even the nomenclature you use to direct us to drop-down menu items, under TOOLS are not accurate or what we see?  Get your techy's to fix this problem once and for all.... 

Also, the amount of added frustration caused by such items like: having to say NO to receiving updates, every time I login is very annoying 

[DaveF1006]

It depends. First of all, are you able to itemize your deductions this year or are you claiming a standard deduction. If you are not sure, go to federal>deductions and credits, and continue through the screens. You will eventually reach a screen that informs you that either the standard or itemized deduction is right for you. If it shows that the standard deduction is right for you, follow these steps.

1. Go to federal>deductions and credits>Charitable Donations
2. Donations to Charity in 2020>remove all charitable donations entered in this section of your return. After your donations have been removed, follow these steps.
3.  Click "Federal" from the left side of your screen
4. Click “Deductions &Credits” on the top
5. Scroll all the way down and click the "Wrap up tax breaks" button
6. Continue until the "Charitable Cash Contributions under Cares Act" screen
7. Enter your charitable cash contributions up to $300
8. Make sure to remove your charitable donation information from your return before entering this $300 cash contribution.

If you are able to itemize your deductions, leave your charitable donation information in. if you are still receiving this error, just remove the $300 from Box 10b or enter 0 if it insists on having a value recorded.

[Edited 04-20-2021|07:17 PM PST]

[tax171]

This problem still exists, presumably if you itemize deductions. Many of the solutions noted above are not for the Mac version. It's getting late to wait for another update. The problem does not appear to be a tax problem or an input issue. It appears to be a software issue. The "zero" value in the worksheet (line 10b) is not an input value. But the "fix error" problem keeps coming up. Turbo Tax needs to fix this or to say that it's ok to file with the fix error "problem"

[ddnaples]

KathrynG3 is correct. Thank you Kathryn!

D

[AmyC]

@tax171 

• If you are using the desktop version, you can go into the FORMS mode and correct the issue. Then go back to step by step, get the program to understand what you want. You should then be able to cancel the override in FORMS to get the program back on track.
• If you are using online. your charity may have a bit of stuck data. For stuck information follow these steps:

1. Delete the charity information, see How to Delete 
2. Log out of your return
   1. Try one or more of the following:
      • Don't use Internet Explorer.
      • Clear cache and cookies,
      • Sign in using a different browser.
      • Sign in using a different device.
3. Log back into your return.
   • Enter the charity again.