Charitable Contribution Error on California CA(540) and 540

[Jetfan]

@anigurophrat That link didn't work. 

[anigurophrat]

Yeah, interesting. The forum software is adding that "[product key removed]" in the URL. Copy and paste the URL but remove the part in brackets.

I tried modifying my post and putting the link back in there but it re-added the bracketed section. Fun.

[Bob225]

I had same issue with error code CA_CharitibleContributions_Hold. I called TT yesterday and today again, updated SW today and refiled again, But again, it got rejected with same error code: CA_CharitibleContributions_Hold

anyone can share what you did to fix this problem? I updated today (2/17) and resubmitted, but still rejected.

[Di - J]

I am having the same issue. My federal was accepted and then got notice that CA was rejected. I looked at everything and resubmitted. Just got notice that it is rejected again.

What happens if you change the amount to zero?

[ask123]

@Di - J From what I've experienced my federal amount decreases when I zero it out but my Federal was already accepted so I don't want to refile with the zero. 

[Jetfan]

@JBristow1 One other thing.  You mentioned it didn't affect your State refund.  What about your Federal numbers?

[mightymoke]

I had the same issue when filing my 2021 taxes in February of 2022. 

After being rejected by the state I had to go back to the Federal forms and delete charitable donations on the deductions and credit page.  I then re-entered the same information on the Federal forms ran a Federal review and then went to State, ran review and Efiled and it as accepted.  I had been rejected twice before deleting and re-entering information.

[Bob225]

It is not a good solution as you did not tell CA the truth about your Fed 1040. 

[jamesjfm]

so what do we do if even after a year this error exists, and we can't file the state return?

[Jetfan]

@mightymoke So you took whatever you were initially claiming as Charitable contributions and entered $0? Then the software updated your state and everything went through?  Did it change any of your Federal & State refund amounts by going to $0? 

[Di - J]

How can you re-do everything if your Fed tax has been accepted and its just your CA return that is rejected?

[jamesjfm]

I only redid my CA but still got rejected.

[anigurophrat]

I just got an email that my support ticket was closed. 😐 

So my latest try is deleting my state return completely and re-creating it from scratch. Just e-filed it and will see what happens.

[mightymoke]

I did not change anything, I deleted and re-entered the same information

[jamesjfm]

same, I did that yesterday and still rejected.