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Wonderful! Worked perfectly!
I went back into the W2 copied the payer id on a piece of paper, then deleted it from the field and re-entered it. The payer ID was correct before I deleted it, but the act of deleting just that field and typing it back in advanced me to the final menu before the Client Review. I couldn't get there before. I hope this helps someone else out there.
MAKE SURE TO CHECK ALL THE W2's LISTED. My TurboTax kept saying that MY W2 was the one having the issue with the payer ID, and we tried everything everyone suggested and it still showed the error. After an hour of dealing with this, my husband thought to check his W2 and lo and behold, his W2 had a hyphen in it. We fixed his W2 and this resolved the issue, even though turbotax said very clearly that it was MY W2 that was the issue.
lower case 'wth' worked for me too. What a waste of my time. :(
This was the fix for me! Thank you!
No this seems to be seriously bugged for me! please get a technician on this immediately!
I put in the at first had it wrong, but I fixed it, have checked it 17 times now AND IT STILL WILL NOT LET ME FILE ONLINE
It is stuck with a FALSE ERROR and needs a patch ASAP
the UT withholding ID (14 digits total with the last 3 being WTH [UT is also not in included]) IS CORRECT on my state tax file, this bug needs to be fixed YESTERDAY
(I am on the 'irs free delivered by turbotax' version in case you can actually fix this)
That worked for me! I was having the same issue
this happened to me this year (Feb 2022) and changing the WTH to lowercase manually in the W2 section fixed it.
This is the 2nd year i'm getting this exact same error with the same employers W2. Last year I paid extra to "connect with an expert" only to find out I had the numbers exactly correct, the "expert" tried different things such as changing the "WTH" to lowercase, having me re-type in the number from scratch, all things people are discussing in this thread. I'm convinced TurboTax is putting this error in an effort to get people to use the expert pay more option, there is no way I will do this again. BIG FAT SCAM if you ask me. I've tried everything thats in this thread and nothing has worked. I will take my taxes to a local tax expert and pay about the same.
The Utah withholding account number is a 14-character number. The first eleven characters are numeric and the last three are “WTH.” You have to change the WTH to wth to remove the error. Make sure that you are entering it in the correct spot - Employer's (or Payer's) State ID number, Box 15. And the numbers come first, then the 3 letters.
Do not enter hyphens or spaces. Example: 12345678901wth. 11 digits followed by wth. This happens on most Utah forms because the capital letters do not fit into the electronic form entry field. If you enter 11 digits followed by wth, you will not get that error. If you have more than one W-2 with Utah withholding, make this change on all of them.
You will need to do this on any forms that have a Utah Payer withholding ID; i.e, W-2's, 1099's, etc. See example below.
I did that, I just went back in to check again and it is lowercase. I only have the one W2 form of the number in question, no other forms. Where else would this number show up besides W2?
Any form that has withholding on it. Do you have any 1099-MISC (box 17), 1099-NEC (box 6), 1099-R (box 13), 1099-G (box 10b), etc.? Did you receive any unemployment or retirement income that may have had withholding? @4njenn
I am also having this issue and I also deleted my taxes and started over and I am still getting this message. This is very frustrating!
@ lorrent08 wrote:I am also having this issue and I also deleted my taxes and started over and I am still getting this message. This is very frustrating!
When you enter your Utah W-2, for the employer's state withholding ID you have to use lower case when you enter the wth (or wmp if it's for mineral withholding). And you have to do do that on all of your forms that have a Utah state employer ID number. All of your Utah W-2's and any Utah 1099's from a Utah payer, etc. that have state withholding on it.
This didn't work for me. I've changed everything a dozen times but the error still comes back
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