Form TC-40w(1) Payer ID Error in Utah

[djevansfamily]

Nothing works for me on the UT TC-40w. I have tried the lowercase twh. I've tried reentering all my W-2's. Federal review is perfect. State comes up saying the numbers are missing. But I cannot click on the field on the TC-40w to fix it. How do I get passed this Turbo Tax error?

[LenaH]

It is not "twh". The first eleven characters are numeric and the last three are “wth.” Please do not include hyphens.

Example: 12345678901wth.

@djevansfamily

[rambo_hatchet]

Hey all,

So this was already said but I figured that more people confirming it would be helpful.  Delete your state return and go back to the federal wages.  Edit each W-2 and make the WTH at the end of the state ID lowercase.  Once you've saved the lowercase for each W-2 skip to the federal review and then redo the state taxes.  I thought this fix was stupid, but it worked so I will advocate for it 🙂

Good luck!

[gavin87]

shouts!!! it worked!!!

[jacksontait]

Had this problem. Your solution worked! You saved us a lot of time and a big headache. Thanks! 

[clanggedin]

Having the SAME issue. I have removed the W-2 that is having the problem and re-entered it in. Deleted the State form and re-did that with the "wth" as lowercase. I still get the SAME error. I'm about to dump TurboTax and switch to H&R block. THEY need to fix this issue as they have already been paid by me to file my taxes. 

[KatrinaLO]

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

[TreverTob]

Did you ever get this figured out? I am having the same issue

[LenaH]

The Utah TC W40(1) payer ID must be a 14 character number. The first eleven characters are numeric and the last three are “wth.” Please do not include hyphens.

Example: 12345678901wth.

Utah will NOT accept any other version for the Payer ID. 

For additional information, please see TC-40W, Part 1.

@TrevorTob

[hailycamp]

I am having trouble with my state taxes filing for Utah. I keep getting this error "Form TC-40W(1) need a 14 character payer ID." And it says to go to the w-2 page to fix it. I have double and triple checked all entries, made sure every data entry point is accurate in the w-2, etc. I have made sure it is exactly what is on the forms I got from my employers. Is there something wrong here?

[mesquitebean]

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@ hailycamp  wrote:

I am having trouble with my state taxes filing for Utah. I keep getting this error "Form TC-40W(1) need a 14 character payer ID." And it says to go to the w-2 page to fix it. I have double and triple checked all entries, made sure every data entry point is accurate in the w-2, etc. I have made sure it is exactly what is on the forms I got from my employers. Is there something wrong here?

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The Utah Payer withholding ID must be 14 characters ending in the letters "wth" with no hyphens; i.e., 11 characters then the "wth" with no hyphens.

However, there is a peculiar glitch.  Many Utah users have to use lower case letters for the wth part in order to proceed to efile.   So use lower case for the "wth".   You will need to do this on any forms that have a Utah Payer withholding ID; i.e, W-2's, 1099's, etc.

Then step through the State interview screens again to ensure the corrected info flows from the Federal side to the state.

[clanggedin]

@LenaH  Didn't work. I had already tried entering the data in with "wth" in lowercase, which SHOULDN'T cause an issue in the first place if the software is written correctly.  I then deleted the W-2 in question and re-entered it and still the same error. Lastly I re-did my taxes from the start and ended up getting the SAME message again. The State Payer ID is from a huge hospital and was validated by them as being correct. 

This is NOT a user error if the person needs to know before hand that they should enter in the "wth" in lowercase, which in SOME cases corrects the issue. Others in this same thread have had to re build their W2 or their taxes entirely in order to resolve the issue. 

Intuit needs to acknowledge that there is a bug and they need to fix it. Others have reached out to Intuit support and got the run around. Your "EXPERT" response gave us ZERO insight on how to resolve this issue except to reiterate the SAME INFORMATION that the software already has told us, which should work IF the software was written correctly, but there is a glitch or bug in the code that needs resolved if people are having this issue. 

@Trevor8 - No. Intuit support just told me the same thing that I am entering it in wrong even though I have complete redone my federal and state taxes with fresh W2s. I ended up printing out my forms and mailed them in. I paid through e-check on the state's website. 

I will be using a different tax program next year because Intuit could care less and they just tell me that I am using the wrong number, which is 100% incorrect. 

[deet64]

In case anyones like me and procrastinated til april to fill alllll of this out, I also had this problem. It seems editing the WTH to all lowercase on every form I had was the answer!

I hope anyone else struggling finds this and that you're able to fix it simple!! Good luck!!

[zoeschein]

this actually worked!

[e82184]

Everyone still trying this: edit the Employer's ID in the federal income page so the WTH are lowercase