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chenw2000
Level 2

Online Tax Return: last step: it asks if a stock transaction "Has QSB stock", and cannot get out

First, Thanks for fixing the issue that keep asking for the stock acquisition date.

Now it shows another issue from my account:

I have some short term transactions on the public stock market, non of them are "QSB" (Qualified Small Business). But at the last step before filing, the application complains:

"Form 1099-B Worksheet (TD Ameritrade Clearing, Inc) -- Capital gn(ls) adjustments / other info ([social security number removed] ALIGN TECHNOLOGY INC COM): 
Has QSB stock should not be selected for sales with a short-term holding period

 

-- I tried to uncheck the box "Has QSB stock", also unchecked the checkbox inside the gray doc area "Gain from this Qaulified Small Business (QSB) is excludible under IRC...
-- I tried to edit the entry in the stock transaction

 

But seems this question go into an infinite loop.

 

Please Help.

 

Thanks

4 Replies
MichelleLO
Intuit Alumni

Online Tax Return: last step: it asks if a stock transaction "Has QSB stock", and cannot get out

Please log completely out of TurboTax, then try clearing out your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. 
Please see the following TurboTax FAQ's to assist with this:

If that doesn't work, try to delete the form and re-enter it. 

If you continue to have issues please see the link below to contact one of our TurboTax representatives:

What is the TurboTax phone number?

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chenw2000
Level 2

Online Tax Return: last step: it asks if a stock transaction "Has QSB stock", and cannot get out

Hi, @MichelleLO 

 

Thanks for the reply. I did the following, but the problem is -NOT- resolved

(1) clear the cache and cookie in my browser

(2) in the "Wages & Income" tab, click "Delete" icon for "TD Ameritrade Clearing, Inc."

(3) load the 1099-B form from the broker again (success)

(4) Now it is stuck in the previous error:

1099-B Worksheet Error: Keep asking "Date Acquired must be entered for xxx"

https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/1099-b-worksheet-erro...

 

It keeps asking me "holding period must be selected because not enough information is presented...", after I select "Short Term", then it will ask the acquired date of a transaction....

Again and Again and Again...

 

I thought I had gone through this problem 1 month ago, but it comes back.

 

Please help me get out of this infinite loop, also the "QBS" loop. I am really waiting for the tax refund to pay off my bills.

 

Thanks.

chenw2000
Level 2

Online Tax Return: last step: it asks if a stock transaction "Has QSB stock", and cannot get out

I tried to change the browser from Chrome to IE, but it doesn't change anything

SForrestLO
Intuit Alumni

Online Tax Return: last step: it asks if a stock transaction "Has QSB stock", and cannot get out

@chenw2000

 

You can contact an agent for further troubleshooting.

This FAQ will provide you with the steps to contact an agent

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