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Sounds like something got stuck. You can try these things:   Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu. Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website. Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms. Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit." Restart the Browser: Close all open windows of your browser entirely and then reopen it.   Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.

Hello,         I run into this issue every year. My husband is a retired police officer (disability pension). If you do not show the amount on 5a the IRS will ABSOLUTELY audit and it's a nightmare to deal with them.  The ONLY way it works for us when using turbo tax is to manually enter the information from the 1099-R into the program. Do not use their photo option.  Good luck!

If you used TurboTax Online, and are starting a 2025 return with the same account, your 2024 file will import automatically.     If you're using TurboTax Desktop, search your computer for a .tax2024 file when starting a 2025 return to transfer into your new return.   Here's more info on Transferring a Prior Year Return and Finding a Tax File on Your Computer.

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

In the online version you must pay all TurboTax fees before you can see or print your full return. You can then follow these steps to print your return.  TurboTax Online/Mobile: Log into TurboTax Go to  Tax Tools  Print Center. Select  Print E-file, or  Save with a PDF" and Choose to include federal 1040-ES vouchers. You can also Go to Other Tax Situations  Other Tax Forms Form W-4 and  Estimated Taxes to update and trigger the print option.

See this if you have a nonresident alien spouse - https://ttlc.intuit.com/community/tax-credits-and-deductions/help/how-should-i-file-my-taxes-if-my-spouse-is-a-nonresident-alien/01/1707071?search-action-id=620803360781&search-result-uid=1707071

If I enter the sale of my business into TT and use it to calculate and print out my return, then manually attach form 8594 and mail it in, do I also need to mail in my California state return or can I still e-file my California return using TT? Thanks again in advance!

Did u ever receive it and if so what was the time frame im going through the same thing. My refund was suppose to be deposit in my account feb 24 but my account number was wrong they keep telling me it was sent back to irs but irs is telling me they haven’t recieved it. I filed the end of January this is ridiculous. Im never dealing with turbo tax again

If you used TurboTax Online, and are starting a 2025 return with the same account, your 2024 file will import automatically.     If you're using TurboTax Desktop, search your computer for a .tax2024 file when starting a 2025 return to transfer into your new return.   Here's more info on Transferring a Prior Year Return and Finding a Tax File on Your Computer.

This situation matches my own. I sold my home in Colorado - and lived in it for 3 of the last 5 years I owned it. I made improvements such that the gain was less than the $250,000 federal allowance. I bought a home in California so was a non-resident of Colorado for 2025. I do not have any gains to report but the title company filed a 1099-S in Colorado so I assume I need to fill out a form on my taxes to show the improvements I made and why I don't owe any gains taxes in Colorado. However, I don't see a question in TurboTax for where I enter that information. Will it just take what I already entered for the Federal return or does Colorado have a separate form I need to include when I file my colorado 0104 and 0104PN

No, you cannot exclude $500,000 on each home. You can't get the $500k on one of your properties. The rules say both people must have lived in the property for two years.   There are certain additional requirements a married filing joint must meet to qualify for the $500,000 exclusion. Namely, you must be able to show that all of the following are true: you are married and file a joint return for the year either you or your spouse meets the ownership test both you and your spouse meet the use test, and during the 2-year period ending on the date of the sale, neither you or your spouse excluded gain from the sale of another home. If either spouse does not satisfy all these requirements, the exclusion is figured separately for each spouse as if they were not married. This means they can each qualify for up to a $250,000 exclusion. For this purpose, each spouse is treated as owning the property during the period that either spouse owned the property. For joint owners who are not married, up to $250,000 of gain is tax free for each qualifying owner.   Example-Unforeseeable Events:  As for newlyweds, assume A and B plan to buy a new home together and sell the homes each lived in prior to the marriage. Neither party satisfies the ownership and use requirements with respect to the other’s premarital home. A and B have gains of $200,000 and $300,000, respectively, incident to the sales. Whether they file jointly or individually, A’s $200,000 will be fully excluded by the $250,000 exclusion, whereas $50,000 of B’s gain—the excess over the $250,000—will be subject to tax. B may not use A’s unused exclusion on B’s gain in excess of the $250,000 limit.   The 'Main Home' Rule: The IRS generally allows the exclusion for only one "main home" at a time. If you and your spouse live in separate homes, or have two homes, you must determine which is primary based on where you spend the most time, vote, and receive mail.

Once your return is filed, TurboTax has no control over the processing or the timing when the IRS/State releases your refund.    The IRS states that most federal tax refunds are issued within 21 days of acceptance, however, some may take longer if they require additional review. Also, by law, the IRS cannot issue EITC or ACTC refunds before mid-February. This applies to your entire refund, not just the portion related to those specific credits.   Here are a few FAQs to help you track your refund: When will I get my federal tax refund? How do I track my state refund? Why does Where's My Refund say "approved" but TurboTax still says "accepted"? Why do some refunds take longer than others? What if my IRS refund is taking longer than 21 days?

Sounds like something got stuck. You can try these things:   Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu. Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website. Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms. Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit." Restart the Browser: Close all open windows of your browser entirely and then reopen it.   Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.

I have the same problem.  And the 4 tricks did not work.  AND deleting the student just made me re-enter a bunch of information many, many, many times.  I saved off a new copy of the file before doing that, so I could undo the damage.