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This issue has been resolved. You can resubmit your return.
You have 3 options and must pick one. VA 2025 Form 760 Resident Individual Income Tax Instructions demonstrate the either or situation. For example: Page 9 states: A taxpayer who claims an age dedu... See more...
You have 3 options and must pick one. VA 2025 Form 760 Resident Individual Income Tax Instructions demonstrate the either or situation. For example: Page 9 states: A taxpayer who claims an age deduction may NOT claim a disability income subtraction, Credit for Low-Income Individuals, Virginia Earned Income Credit, or Refundable Virginia Earned Income Credit. The age deduction is $12,000 off your income which for most tax payers is the better deal.    If you have lower income and the $12,000 is not helpful, the EIC may be more helpful. Page 25 states: Line 12 Exemptions to Compute Credit: If you qualify for the Credit for Low-Income Individuals, enter the number of personal and dependent exemptions you reported on your Form 760. Do not include exemptions for age 65 or older and blind. This means only your exemption counts for the $300 not your additional exemption due to age/blindness. Generally, the $12,000 subtraction is better.   Line 14 Enter the amount of Earned Income Tax Credit claimed on your federal return. Line 16b Multiply Line 14 by 20% (.20). Line 17 Choose the credit option that benefits you the most. This is where you choose between the $300 above or 20% of the federal EIC if you do not want the $12,000 age deduction.   You should be able to cancel the age deduction and take the EIC in the credit section. The program knows the rules and is calculating which of the 3 it thinks is best for you. 
This issue has been resolved. You can resubmit your return.
I am getting the same thing  It keeps comparing merck and procter and gamble with different numbers and keeps trying to get me to delete one or the other as the same thing.
Hello Doug,  Your finding was the solution to my problem after spending over two hours on the phone with the Turbo Tax support desk with no success.  The only thing I found slightly different was tha... See more...
Hello Doug,  Your finding was the solution to my problem after spending over two hours on the phone with the Turbo Tax support desk with no success.  The only thing I found slightly different was that I had to grant both Intuit.com and the "Turbo Tax Desktop Partner Connection" communication link access to my local network to complete the data exchange.   Appreciate the assist!  Best,  Ron 
Just out if curiosity,  you are saying that since a person knows that the 5 year rule was met that the code t  would be treated the same as code q and only needs to be reflected on the 1040 however w... See more...
Just out if curiosity,  you are saying that since a person knows that the 5 year rule was met that the code t  would be treated the same as code q and only needs to be reflected on the 1040 however wouldnt the irs require other documentation since the company did not specify it was qualified (tax free) other information obtained stated that an additional form would be required and the irs would need to investigate. 
I was charged a 5 day early refund fee out of my State Return. But I did NOT select that I opted for standard delivery to be deducted out of my Federal Refund.    I called customer service they sai... See more...
I was charged a 5 day early refund fee out of my State Return. But I did NOT select that I opted for standard delivery to be deducted out of my Federal Refund.    I called customer service they said I selected 5 day early refund. When I explained I checked my State's Refund Status page the date of funds to be deposited was today 2/5/2026 so technically if I had opted for the 5 days early then it should have been put in my account on 1/31/2026.    Instead of helping me the customer service rep hung up on me. I have proof of my order number, order details and state refund status page. I should be refunded the money they took from me. 
Thank you, I reviewed your return and was able to see the Roth IRA Contribution Limit Worksheet (in TurboTax Desktop Forms you see it towards the end of the federal forms under "Roth IRA").    Yo... See more...
Thank you, I reviewed your return and was able to see the Roth IRA Contribution Limit Worksheet (in TurboTax Desktop Forms you see it towards the end of the federal forms under "Roth IRA").    Your Modified Adjusted Gross Income (MAGI) was over the limit and therefore you cannot make a Roth IRA contribution. Please see Worksheet 2-1. Modified Adjusted Gross Income for Roth IRA Purposes for additional information how your MAGI for Roth IRA purposes was calculated.   Please see What if I made an excess Roth IRA contribution for options how to fix this excess contribution. If you decide to remove the excess contribution please make sure you request with your financial institution to withdraw the excess contribution plus earnings to ensure your Form 1099-R has the correct codes.
I entered the wrong number for foreign income of $126 which caused Turbotax Desktop to calculate the wrong foreign tax credit as only $31.  I went back and corrected the amount of foreign income to $... See more...
I entered the wrong number for foreign income of $126 which caused Turbotax Desktop to calculate the wrong foreign tax credit as only $31.  I went back and corrected the amount of foreign income to $1611, but the foreign tax credit is still $31.  It should be $126 which is the amount of foreign tax paid.  The worksheet for form 1116 shows the correct amount of foreign income now ($1611), but the foreign tax credit is not corrected to $126.  This looks like a bug to me. How do I fix this?  Everything I tried didn't work.   Token 4626745202543025-89111133   Thanks for any help.   John
I was awarded a settlement on a Data breech.  I received 10-99Misc  They with held a tax amount.  Where do I enter the amount with held?
@SJ29 Click on the TurboTax menu.  The Check for Updates should be listed.
I DO itemize for Schedule A but I don’t meet the 7.5% level of medical expenses needed in order to deduct medical expenses on my 1040.   Based on your answer, I will be paying taxes on the Medicar... See more...
I DO itemize for Schedule A but I don’t meet the 7.5% level of medical expenses needed in order to deduct medical expenses on my 1040.   Based on your answer, I will be paying taxes on the Medicare premiums deducted from my social security gross benefit amount, or at least 85% of it because my income is too high. Did I get that right?
While many tax documents arrive by January 31, some brokerages delay consolidated 1099 statements (like 1099-B) until mid-February due to account complexity. If your data isn't ready to import yet, c... See more...
While many tax documents arrive by January 31, some brokerages delay consolidated 1099 statements (like 1099-B) until mid-February due to account complexity. If your data isn't ready to import yet, check back in a week or two.   If you are using TurboTax Online, try importing using a different browser. Make sure any VPN or Anvi-Virus is turned off.   See the following TurboTax Help articles for potential fixes: What if I can't import my 1099? How can I fix my 1099 import issue? How do I import my 1099s? How do I enter a large number of stock transactions in TurboTax?
Your state return could have been rejected due to the inflation refund check you may have received in 2025. Please resubmit your return to New York. If you are using TurboTax Desktop, please complete... See more...
Your state return could have been rejected due to the inflation refund check you may have received in 2025. Please resubmit your return to New York. If you are using TurboTax Desktop, please complete an update to the software before refiling your return.    If you have any further issues, please let us know and we will assist you further. 
I cannot locate an online tab to check for updates on this turbo tax premier version I have downloaded on my Mac, and the link doesn't work for a Mac operating subsystem.   Any other short cuts you... See more...
I cannot locate an online tab to check for updates on this turbo tax premier version I have downloaded on my Mac, and the link doesn't work for a Mac operating subsystem.   Any other short cuts you have?
@SJ29 There is not a manual update for a Mac.   Suggest you uninstall and reinstall the TurboTax program.
I am yet another customer experiencing the issue described here.  I would very much appreciate a timeframe for a resolution, and a description as to what the resolution will be so I can decide if I s... See more...
I am yet another customer experiencing the issue described here.  I would very much appreciate a timeframe for a resolution, and a description as to what the resolution will be so I can decide if I should stick with TT or try a different company.
 How can I recover my account from last year with a new phone number?
After you enter form 1099-R, if you have entered a birth date which makes you older than 70 1/2 in the tax year, TurboTax will ask you if any portion of your distribution was transferred to charity. ... See more...
After you enter form 1099-R, if you have entered a birth date which makes you older than 70 1/2 in the tax year, TurboTax will ask you if any portion of your distribution was transferred to charity. You can then enter the amount transferred to charity.  So be sure to keep going through all the follow up pages and questions.