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@Cstark77 , from your post I am not sure if the child "baby girl"  could have qualified as a dependent prior to having a Tax ID ( TIN -- SSN, ITIN, ATIN ). From only the fac t that she was your "foster child" , she should have been a qualified child--->  See here Dependents | Internal Revenue Service    --- see the paragraph qualifying child.   Also see more details on "eligible"   Publication 501 (2024), Dependents, Standard Deduction, and Filing Information | Internal Revenue Service    under adopted or foster children. However , even after you meet all the tests for qualifying the child still needs to have a  TIN and so if the TIN was issued only in 2025, then we have a problem here.  TIN works ONLY after assignment date of the ID, not retroactively.   Is there more I can do for you ?

@ ronscott2003   also said:  "I don't know why the turbo tax website would say my refund still hasn't arrived."   The TurboTax website will never know if your refund has arrived in your bank account or not.   It does not get any feedback in that regard.

@ronscott2003 wrote: My federal was from TPG products, and I just looked and it said on line 35a that its 425 which is the amount I received from TPG products. Does this mean I'm not missing anything and Turbo Tax just took $117 from my refund? I guess that makes sense but I don't know why the turbo tax website would say my refund still hasn't arrived. Thanks for your help 🙂 If your Form 1040, Line 35a shows $425, and if $425 is what you received from TPG, it doesn't sound like they took anything out of your refund.      Did TurboTax already receive its fees earlier because of your refund delay? Where did you get the figure of $117?    Was that the amount of your Federal and state product fees originally?    Was your refund delayed a long time, and did TurboTax start sending emails asking you to pay the $117 for the products, or did they auto-debit your bank account for the product fees?     You can also use the lookup tool at TPG's website to see if it shows anything about how they handled it.  To log in, choose the taxpayer portal at: https://www.sbtpg.com/

@TMM322 ,  your post is so void of details that I don't know how to begin to answer this question. (a) Are you a US person ( citizen/GreenCard)? (b) Which country is your tax home? -- need to review  the tax treaty ( if any) (c) Assuming that your employer is a local entity, is this "employer contribution" govt. required  item or just employer's good deed  ( benefit package)?   Whether required or not by the govt., is there any law that defines this benefit, how it is held ( a govt. account, a trust, etc. etc. ), how is it governed etc. ?  What are the rules for distribution ?  Is it taxed when contributed or what ?   Is the distribution taxed  and if so under what rules ? (d) What are your plans for this account  when you come back to the US ?   (e) Are you also contributing to SSA while abroad ?   AS you can see I need a lot of info before I can help you .  So please answer my Qs.  If you do not wish to answer on this board ( privacy concerns ), you can always PM me   ( that does not show up on this board ) --- but please NO PII ( Personally Identifiable Information )-- that way I would not know who you are  but will know the situation and answer based on that ONLY !   I will circle back once I hear from you--yes? 

My federal was from TPG products, and I just looked and it said on line 35a that its 425 which is the amount I received from TPG products. Does this mean I'm not missing anything and Turbo Tax just took $117 from my refund? I guess that makes sense but I don't know why the turbo tax website would say my refund still hasn't arrived. Thanks for your help 🙂

@ronscott2003 wrote:  I'm missing $177 from my total federal refund when I filed in January 2025. How do I get the rest of my refund? I got my full state refund 1/31/25 but only received roughly half of my federal return. It's been 6 months since my estimated total tax return. I tried calling the IRS but it said it can't locate my account... I don't know what to do.    Don't go by a total refund summary that TurboTax shows on a screen.  That figure includes both Federal and State refunds.   Instead, for your Federal amount go by what is shown on your actual Form 1040, Line 35a.   What product did you use?  Did you use Online TurboTax, and did you choose to pay any TurboTax fees out of your Federal refund? If so, then addition to the product fees, there is a $40 service fee for that option ($45 for California filers.)   Who is your refund from?    Is it direct from the IRS/US Treasury, or was it sent from another company such as TPG/Tax Products Group, Cross River Bank, etc.?

@caitastevens  No one but the IRS can know anything specific about your return.  The IRS is currently processing paper returns filed in May 2025, according to their processing status page: https://www.irs.gov/help/processing-status-for-tax-forms   Does yours show up in the IRS "Where's My Refund" tool?  Is there any message there? https://www.irs.gov/refunds   To phone the IRS, if you get a voice robot that wants you to voice your issue, try just saying "speak to representative about my account".  You may have to say it more than once regardless of what it asks.  IMO, it's easier to reach someone early AM soon after they open. IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday   Try the IRS first, but if you are having an economic hardship and can't get good info from the IRS, you can phone the IRS Taxpayer Advocate Service to see if they will help you.   The second FAQ below shows the phone numbers for the IRS Taxpayer Advocate offices in your state. https://www.irs.gov/taxtopics/tc104 and https://www.taxpayeradvocate.irs.gov/contact-us/#FindlocalTAS

If the 2023 software is not in your Intuit Account, then unless someone can tell you a direct link to a 2023 download page, you may have to phone TurboTax Support to ask for assistance in getting the software.   Support hours are 5AM-5PM Pacific, Monday-Friday. FAQ: What is the TurboTax phone number? https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

The last couple of years you have to log into an Intuit Account when you install even from the CD, so your downloads and licenses are listed there (even if you bought it from somewhere else) so if you need to download to install it again or install on another computer, even on the other operating system (Windows, Mac).  And the download will always be up to date with all the updates.   If you have a License Code you should be able to download 2021-2023 here on the prior program page.  Click on the little blue “access it here” link at the end of the top paragraph. TurboTax® 2023 Prior Year Tax Prep - File Past Years' Taxes

@ edack5150  Do you realize you are in the Live Deluxe product, for which you are paying extra for live tax help?   At least that is what is shown for your product in the tag under your question.   The Live feature is a more expensive upgrade from regular Deluxe that allows for live on-demand help from a tax expert during return preparation and, if desired, a final review of your returns before filing.     If that's not what you wanted, we can tell you how you can go back to the less-expensive regular Deluxe--unless you have already filed your Federal return.

@meech1011 wrote: So, all of that was good. I had to do it twice and it said yay, you have filed your taxes sooner than whatever percentage it was of other people. I finally got back a response that the state was accepted, but federal was not and I got my money from the state deposited into my account. No federal. They wanted more information and it could be because I had recently gotten divorced, but I tried to contact them and cannot get in touch with them   You may be using the term "accepted" incorrectly.  The term "accepted" is not the same thing as "approved."     "Accepted" is a term used only about the efile status--not the merits of the return.  "Accepted" means the efiled return was correctly formatted such that the IRS agreed to start processing the return.    If the IRS told you they need more info, it sounds like they accepted your return to begin processing it, but are encountering an issue when processing it, so the approval is delayed.      If so, it should still show up in this IRS "Where's My Refund" tool as being processed: https://www.irs.gov/wheres-my-refund   Here are some tips when using that tool:   Be sure you enter the correct tax year, SSN, and filing status. Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a summary screen.   Look at your actual Federal return to get the Federal refund amount to use in the tool, i.e., your Form 1040, Line 35a.   If you need to phone the IRS, you may encounter a robot.   Just tell it you need to speak to a representative about your account.   You may have to keep telling it that a couple or more times regardless of what it asks. IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday IMO, best time is early AM when they open.

Go back to the federal side and check your W2s and any 1099 that have state income and taxes on them.  Did you import any forms?  They might have imported wrong.  For W2 check the State Wages in box 16 and State income tax in box 17.  Oh and that the right state is in box 15.   For 1099R forms check the state amounts in boxes 14 & 16.