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I can't stand TurboTax!!!  They are the most expensive software that I ever have to purchase because you only use it once.  Now, they have dropped ItsDeductible and are ending support for Windows 10.  They are the only reason that I have ever had to upgrade a computer.  Time for H&R Block!

@ beiseman wrote:  I filed an extension and paid close to what I owed. I'm filing now, and it says I owe the full amount. What do I do? Should I go ahead and file my taxes and send what I believe I owe? Even though my return says I owe the full amount.   NO.  You should NOT file an incorrect return.  You need to correct the issue before filing.     If it's not giving you credit for the extension payment, then it sounds like you haven't reported the extension payment in the TurboTax program.   When you report a Federal extension payment, it should show up as part of the figure on the Form 1040, Line 31, which actually flows from Schedule 3, so look at Schedule 3, too.  The extension payment should show up on Schedule 3, Line 10 before it goes to Form 1040, Line 31.   Did you file your extension using TurboTax Easy Extension in the same account?   Normally, the payment would be entered in your return automatically so you would get credit for it.   If it didn't (or if you didn't use that feature), then you need to manually enter the extension payment.   Here are the navigation steps in Online TurboTax:   Open you return interview, and In the left menu column, click the Federal tab Then click the subtab Deductions & Credits. On the "Tax Breaks" screen scroll way down until you see the category "Estimates and Other Taxes Paid." Click that to expand, and in the list of subtopics choose "Income Taxes Paid."  (click Start or Revisit). On the next screen, titled "Income Taxes Paid," you should see a category of  "Payments with Extension."  Choose the type of extension payment and click Start or Revisit. Enter (or confirm) the figure for your extension payment.   NOTE:  If this is a Federal extension payment,  before filing verify that the payment shows up on Schedule 3, Line 10.   It should also be included in the figure showing on your Federal Form 1040, Line 31.   If you have a state or local extension payment, verify the respective state/local payment shows up on that respective return, too.

TurboTax does not get any direct feedback from the IRS in regard to a refund.  Here's how to investigate some things first before phoning the IRS.   First, you need to be sure the return was successfully filed. It depends on how you chose to file the return.   If you filed a paper return by mail, TurboTax does not mail it for you.  If you chose that method, you would have had to print it, sign it, date it, and mail it yourself.  It takes at least 4 weeks for a mailed return to show up in the IRS WMR tool.     If you efiled, double-check to be sure the return was efiled successfully and accepted.  If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.   What word is used there for the status:  accepted, rejected, printed, started, ready to mail, or something else? If that showed it was accepted, (or if you mailed a paper return), you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund.   Is there any message there? https://www.irs.gov/wheres-my-refund   Here are some tips when using that IRS tool:   Be sure you enter the correct tax year, SSN, and filing status. Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a summary screen.   Look at your actual Federal return to get the Federal refund amount to use in the tool, i.e., your Form 1040, Line 35a.

Again.! I thought this was taken care of in 2022. Why would a company as big as Intuit cut out a small addition as its deductible.?  it’s crazy to think we now have to find another source for donations.?? Aren’t we paying for it.? 

I agree with ASRogers in his/her posting objecting to the demise of ItsDeductible after this October 21.  ItsDeductible is one of the primary reasons why I am a TurboTax customer.  The valuation of donated items that the app supplies is very difficult, if not impossible to find anywhere else that's authoritative. And the elimination of the app is being handled very poorly.  The email announcing the demise does not supply the reasons why or an Intuit contact for further explanation.  The passage of Trump's budget bill means that upper limit on itemized deductions has been extended to $40K, so more people are likely to itemize for tax year 2025 and use ItsDeductible. There needs to be a full explanation for why Intuit is discontinuing ItsDeductible, and I have written to the Office of the President urging this. I encourage others to complain as well by filing out an escalation form at https://www.intuit.com/company/contact/office-of-the-president/?cid=executives_intuit_click_us_oop-form_en_%7Ccontact_link%7C_oop  Note: You will have to check "yes" to the question about having previously contacted Customer Support  in order to send the complaint, which I think is fine since there is no option in the Customer Support phone number menu to talk to anyone about ItsDeductible.   If the Intuit management refuses to re-consider eliminating ItsDeductible, they should at least postpone its demise until after the tax filing deadline for the 2025 tax year, as ASRogers points out. 

As others mentioned, your employer can reimburse you tax-free for travel expenses if you travel away from your tax home for a temporary assignment, and the employer uses an accountable plan.   Travel means you travel far enough away from your tax home that an overnight (or longer) stay is reasonable.   Tax home is the general area (city, county, etc.) where you do most of your work and earn most of your money.     Temporary means the assignment is expected to last, and actually does last, 1 year or less.  If the assignment is indefinite (no expected end date) then it is not considered a tax-free travel expense even if the assignment ends up lasting less than a year.   An accountable plan means your employer tracks your travel expenses and only reimburses you for legitimate travel expenses for your temporary assignment.  They can use a fixed per diem, as long as it is not more than the federal reimbursement rate for the area you are traveling to.   They can reimburse less than your actual expenses, and up to your actual expenses (or up to the federal per diem), but if they reimburse more, the difference is taxable income.   If you are not traveling on a temporary assignment for this employer, then both you and the employer are tax cheats.  Everything paid to you for your work is considered wages and should be included on your W-2 and subject to all income, social security and medicaid taxes (unless you have a legal tax-free employee benefit like medical insurance and a few other things).  Your employer is cheating you out of social security contributions that add to your future benefits, and they may be cheating you out of other benefits such as unemployment insurance, workers comp, family and medical leave, or other benefits required by state law.  Your employer is also helping you avoid income tax on the "reimbursement" that you should be paying.  Both you and the employer would be vulnerable in case this arrangement is discovered.     Thank you for asking about this and for being honest.  It seems to me there are enough job openings that you could find a job with an honest employer.  If they are cheating on their taxes, you don't know what else they might be doing.      

CEO email and contact info...   Chief Executive Sasan Goodarzi 2700 Coast Ave Mountain View, CA 94043   he posted his email address on his twitter (x.com) acct... https://x.com/sasan_goodarzi   https://www.intuit.com/company/executives/sasan-goodarzi/

  TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS.      First, check your e-file status to see if your return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/   Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.     You need your filing status, your Social Security number and the exact amount  (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:    https://www.irs.gov/refunds   To track your state refund:     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr   If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refunds-take-longer-others/L14YlqFrH_US_en_US?uid=lexdr7zh . https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/irs-refund-taking-longer-21-days/L2vRAJbdU_US_en_US?uid=lexe7lst

2020?   And now in 2025 you are asking for help?   You are now too late to receive a refund for a 2020 tax return even if you file it and even if the tax form shows a refund.  The refund has been forfeited.    When did the IRS send you the letter?

File a tax return preparer complaint with the IRS. Also file a report with your local police. You could try going to a lawyer, but the lawyer's fees might not be worth it for the amount of money involved. Most lawyers will give you an initial consultation for free.  

@user17570231217 You posted one word-- "yes" -- to a thread that has had no activity for over a year.  We are not sure what you are saying "yes" to.       If you are asking about filing a 2023 tax return----it cannot be e-filed.    A 2023 return can only be filed by mail. You cannot change the tax year.   The current online program is for 2024 only.   Only a 2024 return can be prepared online and only a 2024 return can be e-filed.   Online preparation and e-filing for 2021, 2022, and  2023 is permanently closed. Note:  The desktop software you need to prepare the prior year return must be installed/downloaded to a full PC or Mac.  It cannot be used on a mobile device.   To file a return for a prior tax year  If you need to prepare a return for 2021, 2022, or 2023  you can purchase and download desktop software to do it, then print, sign,  and mail the return(s) https://turbotax.intuit.com/personal-taxes/past-years-products/ You may also want to explore purchasing the software from various retailers such as Amazon, Costco, Best Buy, Walmart, Sam’s, etc.   Remember to prepare your state return as well—if you live in a state that has a state income tax.   https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-revenue/L9qVToi02_US_en_US?uid=m6e06um0   When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as certified mail so you will know the IRS/state received the return.   Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.       If you have a different question, please post a clearly worded complete question so someone will know how to help.  

TurboTax also published an article.    " How to avoid depreciation recapture   If you sell business property, depreciation recapture taxes will reduce the profitability of the sale. As a result, business owners ought to consider ways to avoid, mitigate, or delay depreciation recapture when possible. Here are a few strategies that might work for you:   Sell business property and invest proceeds in a qualified opportunity fund. You can defer capital gains tax on the sale of business or personal property if you invest the proceeds in a qualified opportunity fund (QOF). The QOF will then invest money in economically distressed communities. However, you might also be able to eliminate depreciation recapture if you hold your investment for 10 years and certain other requirements are met. Unfortunately, investing in a QOF isn’t an option for everyone, since a very high minimum investment is typically required."   https://turbotax.intuit.com/tax-tips/rental-property/depreciation-recapture-definition-calculation-and-examples/c5H96UGw8

What are you trying to do?   This is a public website that can be seen by anyone using the internet.  It looks like you have posted your Social Security number here as well as some information from a SSA1099.   This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.