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February 4, 2020
Question

Can’t complete the final step

  • February 4, 2020
  • 3 replies
  • 0 views
No text available

3 replies

Level 8
February 4, 2020

There are multiple parts of the final step. What part do you keep getting stuck on? Let us know and we'll be happy to help.

Level 2
February 13, 2023

My payment method and signature 

Level 11
February 13, 2023

@Olgaann1922 

 

Can you try the steps provided below to see if that resolves your issue:

 

  • Log completely out of your TurboTax account
  • Clear cache and delete cookies
  • Then log back in and see if you are still having the same issue

You can also try a different web browser to see if that works.

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Level 2
February 13, 2023

Everything time I go to the last 3 questions it pops up it hit a snag

Level 2
January 31, 2024

Trying to get passes the refund information part everything is good was accepted for an advance but when I finish’s it it will not go to signing process

Level 2
January 31, 2024

Can someone let me know what you did to get pass the second payment step? Im stuck after state bank info. It won't let me go to last step.