How do I resolve a Check This Entry error on 2023 - Wages Paid Schedule C?

[CatinaT1]

Taxpayers who are filing a Schedule C, and have an amount on line 26 will have to wait until all the forms are ready. There have been some changes in the tax law that will affect the tax return and TurboTax is working hard to provide you with a reliable product that allows you all possible deductions and credits. The current estimated date for availability of the forms is 02/28/24.

[Bosshog4321]

Definitely an issue with TT on their back end, forms are ready from IRS.

Not appropriate that they keep moving the date back every day with a generic response to check back. 

Somebody from TT needs to be accountable for this issue. 

Doesn't seem feasible that not one company with an employee and wages in box 26 would be able to file, were a week and a half away from March. 

[redbeardeditalian]

I've been having the same issue since the last week of January.

It first said to check back on 02/01/2024, then it changed to the 9th, then to the 15, then the 16, then the 22nd.

Every time I check it keeps getting pushed another day out. Today it says they should have this ready by 02/27/2024. I'll guarantee if Turbotax doesn't get this fixed it will say to check back on 02/28/2024 if I check tomorrow.

I'm getting very frustrated with this issue. I've looked and looked and I'm not finding any information about the IRS still waiting to update the Work Opp Cr Fm 5884, which none of my employees even qualify for. As far as I can tell, all the appropriate tax forms have been released and are available from the IRS.

TT needs to get off their butts and fix this.

[redbeardeditalian]

 @CatinaT1 

I'm not sure where you're getting your information from but, oddly, you say the forms will be available/updated on 02/28/2024 when what I'm seeing under 'Check This Entry' says "We should have this ready by 02/27/2024--please check back with us then.."

Please explain why the date you're giving is a day longer than what I'm seeing.

Obviously, this is not your fault but rather an issue for TT and Intuit. Please, if there's any way you can push this issue to the software/IT side of TT to take a look at that would be greatly appreciated.

[bltownsend]

It is now 2/22 and it is asking me to check back on 2/29/24.  I have waited all month to get this filed.  Why isn't Turbo Tax ready with the necessary forms for the current tax season?  If I had prepared this through another service would I have the same issues?  If this is necessary, will Turbo Tax refund my payment since I have already paid to file my taxes?

Beyond concerned.

[redbeardeditalian]

This is beyond frustrating. Why is it taking so long to update this form in TT?! This isn't the first time TT has had to update a form that the IRS has changed. It's not like you must recode everything or rebuild the entire software from the ground up. Either TT is having major server issues or those responsible for updating the program are lazy. At this rate, it will be April 15th and we'll still be getting the message that the forms "should be ready" and to check back at a later date.

In all my years of using TT I've never had this long of a delay in being able to eFile my return. In the last 15 years of using TT for my business, this is the first I've not been able to submit my return online by the last week of January/ first week of February. I'm about ready to find another service that can get their act together better than this.

[bltownsend]

This is starting to feel like a scam to me!  Too many people affected by this for TT to not buckle down and make this a priority.  Last week, the TT "expert" told us to hold on and we'd be all set to file on 2/22.  Now the TT "expert" is saying it will be ready on 2/28.

Poor business ethics that's affecting a lot of conscientious small business owners. 

[sjlyngheim]

I am also having the same issue. I've been ready to file since January & every week Turbo Tax keeps pushing the employee credits issue out even further. Every single week since January, it says it's going to take another 7 days. I'm about ready to dispute the Turbo Tax charge on my credit card as fraud, since I am not receiving the service I paid for.

[Bosshog4321]

Update to my first post.

Just spent an hour on the phone with TT

The "Specialist" which I could hardly understand could not find an issue with anything.

He would only say "Sir it will be fixed on the 29th, check back then."

I requested a refund and was denied. Only step left is to file a complaint with my credit card company.

Days and days of the same exact response from TT and no fix, this is ridiculous and wrong.

[redbeardeditalian]

I'm tired of waiting on TT to get things up to date. I was able to efile my return through H&R Block with no issues. Used the same dang information I'd entered into TT and no errors or "check this entry" garbage.

How is it that H&R has all the forms entered in already for online filing and yet TT, a way larger company, can't figure out how to get their act together?

Not to mention, it was less expensive to use H&R Block.

[Vhelpplease]

This is ridiculous! I was told the same and now March 1st!! I’m about to go with H&R Block. They do not have this issue. Yall had all year to have this ready and keep lying about this. TurboTax needs to make a statement instead of the lame same response to everyone. Horrible customer service 

[tlohman]

I see everyone else is having this same issue.  It is very frustrating, especially when all of their competitors do not have this issue.  

If it isn't fixed by the end of next week, i am going to get my money back and use H&R Block.

And I am done with TT.  Have used it for over 10 years - this is my last....

[evangelina82]

I ended up filing with H&R Block. Sorry TT, not sorry. 

[madmetals]

Can you please see when this issue will be resolved?  The estimated date is now up to 03/01/2024.  I just want to file my taxes but cannot because of this error - and I am confident that the wages I paid are not eligible for any of the credits anyway. This is holding up my accounting at this point.  How do we move past this error page?  Print and mail? TURBO TAX HELLO PLEASE FIX THIS

[madmetals]

For those of you that went ahead and files with H&R block, did you need to completely redo the entire return in their software?   Or was there a way to just upload your already completed forms and e-file?  I just want this resolved at this point. Thanks for any pointers.