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New Member

Where is my refund?

When I check where’s my refund they can’t give me any info why? It keeps saying wait 24 hrs after they accept and it’s been longer. 

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Level 15

Where is my refund?


@ logan45628 wrote:

When I check where’s my refund they can’t give me any info why? It keeps saying wait 24 hrs after they accept and it’s been longer. 


It depends when you last tried.  In the nighttime of every Monday morning, that IRS tool is down for its weekly maintenance.  If you try now, it may find you.   But here are some tips on how to use that tool:

 

First, did you efile?  If so, log in to your Online TurboTax account and confirm at the Tax Home that your efiled return was indeed accepted.

 

When using the IRS WMR tool, be sure you enter the correct SSN and filing status.
https://www.irs.gov/Refunds

 

Use only the Federal refund amount.  Do not use any combined total refund figure that includes the state refund.


Look at your actual 2019 return to get the Federal refund amount.  Be sure you are using what is displayed on your Federal Form 1040, Line 21a for the Federal refund amount.


And if you are paying your TurboTax fees out of the Federal refund, use the Federal amount without regard to the fee subtraction; i.e., the amount before any fees are subtracted.

 

You can also try phoning the IRS refund hotline.  I've seen it work for some users before when the WMR tool didn't.

800-829-1954

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New Member

Where is my refund?

My account was negitive in my checkings but i was positive on my savings and i wanted it to be sent to my savings not my checkings 

 

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Level 15

Where is my refund?


@ Yvng_gin_ wrote:

My account was negitive in my checkings but i was positive on my savings and i wanted it to be sent to my savings not my checkings 

 


Do you have a question?   The IRS should send a direct deposit to whatever account information was provided to them.  And there is a place in the program to checkmark whether it is a savings or checking account.

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New Member

Where is my refund?

Where is my refund

Highlighted
Level 15

Where is my refund?


@Kim510 wrote:

Where is my refund


The IRS says 9 out of 10 filers who efile and choose direct deposit will get their Federal refunds within 21 days after being accepted. Some returns are processed fairly quickly, while others require additional processing due to specific items in the return. Some are pulled at random for more thorough investigation.

 

Did you efile, or did you choose to print and mail the return?  If you filed by mail, it can take about 6 weeks to get a Federal refund.


If you efiled, double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.


If that showed it was accepted, you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund.  
https://www.irs.gov/Refunds


NOTE: When using that tool, use only the Federal refund amount, and not any total refund amount that includes a state refund.
The amount to use is on your Federal Form 1040, Line 21a.

 

And if you are paying your TurboTax fees out of the Federal refund, use the Federal amount without regard to the fee subtraction; i.e., the amount before any fees are subtracted.

 

To track a state refund:
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

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Level 2

Where is my refund?

It’s been 40 days!

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Level 15

Where is my refund?


@ Big muddy wrote:

It’s been 40 days!


If you used Online TurboTax and have confirmed at the Tax Home that your efiled return was accepted, and if the IRS "Where's My Refund" tool is saying that your return is "still being processed",

https://www.irs.gov/Refunds

then, unfortunately, only the IRS can tell you anything about what they are doing with your return.  Moreover, any manual processing of returns is impaired, and the IRS live assistance call centers are closed due to the Coronavirus situation.  And any correspondence from the IRS is at a trickle.

 

You can try phoning the IRS Taxpayer Advocate Service to see what they tell you.  They are especially prone to help if you are having a hardship.    Since their offices are small departments in each state, their phone assistance is more likely to still be available, but I can't say for sure if your particular state is taking calls.

 

At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate for your area.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

 

Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

Highlighted
Returning Member

Where is my refund?

I mailed my Fed return on March 13. I did not use e-file getting the long does it take to get my refund? I check the web site regularly and keep getting the no info response.

Highlighted
Level 15

Where is my refund?


@jgiba wrote:

I mailed my Fed return on March 13. I did not use e-file getting the long does it take to get my refund? I check the web site regularly and keep getting the no info response.


Due the virus and providing more resources for the stimulus payments, the IRS has stopped processing paper tax returns.

See this IRS website - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 The IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your economic impact payment. Paper returns will be processed   once processing centers are able to reopen.

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Returning Member

Where is my refund?

I mailed my Fed Return before this pandemic. Here is the IRS response  to that. You folks are not much help. I hope this helps someone.

 

Updated April 21, 2020

The Internal Revenue Service reminds taxpayers and tax professionals to use electronic options to support social distancing and speed the processing of tax returns, refunds and payments.

To protect the public and employees, and in compliance with orders of local health authorities around the country, certain IRS services such as live assistance on telephones, processing paper tax returns and responding to correspondence are extremely limited or suspended until further notice. All Taxpayer Assistance Centers remain temporarily closed as are many volunteer tax preparation sites until further notice. This will not affect the IRS’s ability to deliver Economic Impact Payments, which taxpayers will begin receiving next week. 

Although the tax filing deadline has been extended to July 15, 2020, from April 15, the IRS continues to process electronic tax returns, issue direct deposit refunds and accept electronic payments. As of April 3, the IRS received over 97.4 million tax returns and issued over $213 billion in refunds.

IRS operational status and alternatives

Paper Tax Returns: All taxpayers should file electronically through their tax preparer, tax software provider or IRS Free File if possible. The IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your economic impact payment. Paper returns will be processed   once processing centers are able to reopen. This year, more than 90% of taxpayers have filed electronically.

 

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Returning Member

Where is my refund?

IRS operational status and alternatives

Paper Tax Returns: All taxpayers should file electronically through their tax preparer, tax software provider or IRS Free File if possible. The IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your economic impact payment. Paper returns will be processed   once processing centers are able to reopen. This year, more than 90% of taxpayers have filed electronically.

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New Member

Where is my refund?

Where’s my state refund 

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Level 15

Where is my refund?


@Mwindham wrote:

Where’s my state refund 


The main determinate is what state.  There are over 40 state tax agencies, each doing its own thing.  Some states are fairly quick with refunds, while other states (such as WV, WI, NC, GA, LA, AL, and others) can take a long time processing returns--even several weeks--as they crack down on detecting fraudulent returns.  You may be able to get an idea about how long it takes in your state from the FAQs at your state's tax agency website as I will mention below.

 

Of course, you need to be sure it was successfully filed.  Here's how:

 

First, if you efiled, be sure your efiled state return was accepted.  If you used Online TurboTax, you can check by looking in your Online account at the Tax Home. 

 

Or did you choose to file by mail instead?  TurboTax does not mail it for you.  If you chose that method, you have to print, sign, date, and mail it.

 

The FAQ below tells how to check on a state refund and has a link for your state.

 

TIP:   While you're at your state's tax website, also look for a statement or FAQ that may say about how long it takes to get a refund in your state and how to long to wait before phoning the state tax agency.  Many states have such information on their websites.  They may also have a statement telling how Coronavirus is affecting their processing times, if any.

 

FAQ:  How do I track my state refund?

https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

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New Member

Where is my refund?

Haven’t get my taxes return