cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member

Where is my refund?

When should I receive something 

Highlighted
Level 15

Where is my refund?

@Nazir2920

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

On the IRS site you are also offered the use of an app called IRS2Go

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Highlighted
New Member

Where is my refund?

I filed my taxes and they where accepted on Feb 4 2020 it is now March 14 2020 and go to IRS web site to check and they have no information about me filing my taxes. On turbo tax it gives me the amount of my refund but I put in all my information and no record.What is going on

Highlighted
Level 15

Where is my refund?

@Amoody3 Are you sure the return was accepted?

 

 

 

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here? 

https://www.irs.gov/refunds           Or does your account say “Ready to Mail?”

 

Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Highlighted
New Member

Where is my refund?

Yes my tax Federal and state was accepted and I waited for 2 weeks before I checked on IRS site and it said the information that was entered was wrong so I changed something like martial status to single from head of house hole but it still said my info was wrong 

Highlighted
Level 15

Where is my refund?


@Amoody3 wrote:

Yes my tax Federal and state was accepted and I waited for 2 weeks before I checked on IRS site and it said the information that was entered was wrong so I changed something like martial status to single from head of house hole but it still said my info was wrong 


When using the IRS tool, you must use the same filing status that is shown on the actual return that you filed.

Also make sure the SSN is correct.

 

For the refund amount, be sure you are only using the Federal refund amount.  Do not use any combined total refund figure that includes the state refund.    We don't know what you're looking at, but it's possible a figure displayed at the Tax Home on the TurboTax website is a total that includes a state refund (if applicable).


Look at your actual 2019 return to get the Federal refund amount.  Be sure you are using what is displayed on your Federal Form 1040, Line 21a for the Federal refund amount.


And if you are paying your TurboTax fees out of the Federal refund, use the Federal amount without regard to the fee subtraction; i.e., use the amount before any fees are subtracted.

 

You can also try phoning the IRS refund hotline.  I've seen it work for some users before when the WMR tool didn't.

800-829-1954

 

It you still can't find your return in that tool after all the tips above, then since it's been over 21 days, we can tell you how to speak to a live agent at the IRS and see if they can look you up another way on their system.

Highlighted
New Member

Where is my refund?

I got my federal return 3 weeks ago but I’m still waiting for my state return 

Highlighted
Level 15

Where is my refund?


@Will2211 wrote:

I got my federal return 3 weeks ago but I’m still waiting for my state return 


To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

Highlighted
New Member

Where is my refund?

Where is my income tax have you receive it when will receive it 

Highlighted
Level 15

Where is my refund?


@Ccollie-1962 wrote:

Where is my income tax have you receive it when will receive it 


READ the answer directly above your post.

Highlighted
New Member

Where is my refund?

Can you tell me the day I filed my taxes

Highlighted
New Member

Where is my refund?

Wheres my refund

Highlighted
Level 15

Where is my refund?


@Levismooth50 wrote:

Wheres my refund


Here's how you can check on it:

 

The IRS says 9 out of 10 filers who efile and choose direct deposit will get their Federal refunds within 21 days after being accepted. Some returns are processed fairly quickly, while others require additional processing due to specific items in the return. Some are pulled at random for more thorough investigation.

 

Did you efile, or did you choose to print and mail the return?  If you filed by mail, it can take about 6 weeks to get a Federal refund.


If you efiled, double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.


If that showed it was accepted, you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund.  
https://www.irs.gov/Refunds


NOTE: When using that tool, use only the Federal refund amount, and not any total refund amount that includes a state refund.
The amount to use is on your Federal Form 1040, Line 21a.

 

If the IRS tool says it is still being processed, and if it's been longer than 21 days since an efiled return was accepted, we can tell you how to speak to a live agent at the IRS to see if they can tell you anything about the delay.

 

To track a state refund:
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

Highlighted
New Member

Where is my refund?

I file on the 10th or it was approved but I haven’t heard anything else

Highlighted
Level 15

Where is my refund?


@Shontawilliams5 wrote:

I file on the 10th or it was approved but I haven’t heard anything else


The 10th of what??    If 10th of March, then that's only been 14 days.   But here are some things you can check:

 

The IRS says 9 out of 10 filers who efile and choose direct deposit will get their Federal refunds within 21 days after being accepted. Some returns are processed fairly quickly, while others require additional processing due to specific items in the return. Some are pulled at random for more thorough investigation.

 

If you efiled, double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.  Does it show "accepted?"


If that showed it was accepted, you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund.  
https://www.irs.gov/Refunds


NOTE: When using that tool, use only the Federal refund amount, and not any total refund amount that includes a state refund.
The amount to use is on your Federal Form 1040, Line 21a.

 

To track a state refund:
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571