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What does tax topic 152 mean exactly and not answering with geneal

TT is ONLY a DIY income tax program that you use to file a tax return.  Once the return is filed and the IRS accepts the return for processing then it receives no further information  and neither can they intervene on your behalf.  Just like the postman who delivers the mail and returns the proof of receipt to the mailer their job is done. 

Shellygirl127
Returning Member

What does tax topic 152 mean exactly and not answering with geneal

@KatrinaLO 

Easier said than done.

I've tried calling for days, only to hear a message about an extremely high call volume at this time, and to call back... Click, I'm disconnected everytime.

I've tried multiple times to create an account on irs.gov, but without any current active loan numbers numbers, it refuses to verify my identity, and when I clicked the alternative phone message option, it tells me to create a new account as I no longer have my previous phone number, but of course verifying identify becomes the issue once again.

I looked for ways to contact TT, and finally found one today with support and contact options, which has led me here, attempting to do more research in hopes of finding answers before I make an official contact inquiry.

I efiled and was accepted February 12th and all I have is Tax Topic 152. As someone very ill, put out of work 2 years ago, and raising my deceased child's 2 children who hasn't received stimulus #2, I'm guessing because of not filing for the first time last year, I'm yantsy for some information and simply can not get it.

Given this info in a nutshell, would you happen to have any suggestions?

Thanks

 

jzinibi
Returning Member

What does tax topic 152 mean exactly and not answering with geneal

Hi I was getting the same thing when I was calling. But somehow when I called yesterday I got thru and actually talked to somebody. When u call and it ask for the extension put 652 and it will direct you. The guy told me that its because it was flaged and I asked was it because I put that I didn't get my 2nd stimulus. He said he didn't know but to give them 10 weeks and I should have my return. If they need anything I will get a letter in the mail. That's all he could tell me and if you get somebody tell them you didn't receive your 3rd stimulus either and he will connect you to the stimulus line. Hope this helps

Shellygirl127
Returning Member

What does tax topic 152 mean exactly and not answering with geneal

@xmasbaby0 

THANK YOU!!!

I've been calling for days to only get an "excessive call volume" message that directs me to try again later then disconnects.

In all of my researching, you have provided an intelligent answer that prompts me to toss you a nutshell of our situation for any insights you may have.

Illness forced me out of work in 2018, so last year was the one and only year I did not file, and all I get on the tracker is Tax Topic 152.

I had to start using a identity PIN about 6-7 years ago for a delay due to a possible fraud attempt, without any further issues since. Seeing as we raise our deceased daughters 2 children and only had my husbands disability income in 2019, we were dependant on our grown sons income so we had him file claiming the 2 children. (FYI: Yes, he did live here and my husband is the 4th, my son the 5th).

However, he moved out of state last year, so I resumed filing this year.

We received our 1st stimulus without issue, but not our 2nd, so we had to file for the credit when we e filed February 12th. Needless to say, we haven't received the 3rd either. 

As stated, I haven't been able to reach the IRS by phone, and can not access my original tax account with them as we do not have any current active loan or CC numbers that's required for identity verification. When asked to choose the alternative option using my phone, I am told to create a new account as I do not have the same phone number I created the account with, which of course I can not do for the 1st reason I stated regarding identity verification and lack of

 current loan/CC numbers.

My research has led me here, in hopes of gaining some insight because it is my understanding that TTax has no further information beyond the initial "accepted" update after filing. 

I would appreciate any thoughts you may have as to why we are having a delay, only getting TTopic 152 with no further instructions. I have read that topic on the IRS site, which states you are getting your refund, it just may be delayed due to IRS needing extra time to look at and approve it. However other thread comments state differently, indicating further action of some sort or another on their part was needed after all. 

Thanks for the step by step phone direction and thanks in advance for any thoughts you may have. It's very much appreciated.

What does tax topic 152 mean exactly and not answering with geneal

 

Only the IRS controls when and if a tax refund is Approved and Sent.

 

Since the season started 2 weeks later than normal millions more returns piled up in the processing pipeline   so  it is understandable that it will take a bit longer than normal  to clear the backlog of returns so patience will be needed ... check the IRS site every couple of days for a progress report :  

https://www.irs.gov/refunds

 

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 and then 4 …       

It should then transfer you to an agent.

                                                     

Or you can contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment

                                   

Or you may want to contact a Taxpayer Advocate in your area.  See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

What does tax topic 152 mean exactly and not answering with geneal

Your so wrong. Stop giving people the wrong information. Google topic 152.

Jww85
New Member

What does tax topic 152 mean exactly and not answering with geneal

What does tax topic 152 mean on your return and does it slow it down any or does it hold or change your return any

Jww85
New Member

What does tax topic 152 mean exactly and not answering with geneal

Thanks it’s the 21st day today so maybe It’ll come today or tonight 

What does tax topic 152 mean exactly and not answering with geneal

Iam still waiting for my federal tax return .  I am givin the 152 code. I call i call  and get the message call back later . I try the portal and they don't have any thing .  I have talk to people the have not gotten there 2019 taxes  back  saying they are stuck in a covid back log  hopefully that's not the case here but If they have any questions they should call right or mail something just not understanding how covid money can be boom there  with in a week and I have been filed for almost 2 months  and have not received anything from them I had to go look for my Owen answers any one else ready to make a movement 

What does tax topic 152 mean exactly and not answering with geneal

There are many steps in the processing of the tax return thru the IRS pipeline but the WMR? tool only has 3 steps.   See the chart here :  https://www.taxpayeradvocate.irs.gov/get-help/roadmap/

 

 

So you will see  return received >>> processing/still processing/code 152 >>> approved >>> refund sent.

 

It would be nice if there were more sections to this meter but there is not so the code 152 is a generic "holding code" to take the place of the line between step 1 & step 2 on the orange bar.

 

irs WMR bar 2.PNG

What does tax topic 152 mean exactly and not answering with geneal

Was just waiting to know how to find out were my tax return and stimulus check maybe please let me know as soon as you can

 

andelgirl
New Member

What does tax topic 152 mean exactly and not answering with geneal

Ok, I filed my taxes and they were accepted on 2/21/21 by the IRS. I still have not received my refund. I have attempted to call but the phone number just hangs up.  The Where's my Refund just displays the message of topic 152.  Where do I go from here?

 

KathrynG3
Expert Alumni

What does tax topic 152 mean exactly and not answering with geneal

Topic 152 means your return is under the typical review before any refund will be direct deposited. 

 

See: Topic No. 152 Refund Information.

 

For more options:

@andelgirl

jzinibi
Returning Member

What does tax topic 152 mean exactly and not answering with geneal

I understand your frustration and I had the same problem. I filled on 2/12/2021 and I kept calling and I found out Tuesday is the best time to call around 11. [phone number removed] then enter extension 652. They are gonna tell you your tax return was flagged for some reason and it will take 10 weeks to get your return. I'm just now getting my refund on may 3rd. Good luck hope that helps.

What does tax topic 152 mean exactly and not answering with geneal

I got tax topic 152 & then no bars & it’s been 22 days today. Should I be worried?

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